Operations & Workflow Support Specialist
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Operations & Workflow Support Specialist with 8+ years of experience across healthcare, freelance, and digital services. Passionate about streamlining processes, solving problems, and creating positive client experiences. Skilled in chart audits, data entry, website management, virtual assistance, and tech troubleshooting. Known for being adaptable, detail oriented, and fast to learn new tools.
Over 8 years of experience providing administrative, operational, and client support across healthcare and freelance environments. Skilled in assisting with admissions, patient advocacy, data auditing, and digital services such as website design, tax prep, and virtual assistance. Known for improving workflow efficiency, maintaining accurate records, and delivering high quality service across diverse teams and industries. Currently enhancing technical capabilities with a CompTIA certification.
Studied Culinary Arts at Kingsborough Community College with a focus on discipline, teamwork, and operational structure. Currently expanding skills through professional certifications, including Asana Workflow Specialist and ongoing CompTIA training in IT and workflow systems.