Vetco Clinic Advisor - Petco Health & Wellness Company, Inc. - Sacramento, CA
(2026-03)
- Coordinating patient check-in and appointment scheduling while maintaining an efficient clinic workflow.
- Reviewing and interpreting prior patient medical records to provide appropriate service recommendations.
- Ensuring accurate documentation of patient demographic information during clinic visits.
- Communicating patient service needs accurately between clients and veterinary medical staff.
- Providing detailed explanations of services and clinic procedures to clients while addressing questions and concerns professionally.
- Assisting veterinary medical staff with preparation of vaccinations and accurately documenting procedures and services provided.
- Ensuring services and products are entered correctly for billing and preparing invoices for services rendered at the clinic.
Operations Specialist: Animal Care - Petco Health & Wellness Company, Inc. - Sacramento, CA
(2025-07 - 2026-03)
- Maintained accurate appointment information and facilitated transportation of store-owned animals to and from veterinary services.
- Participated in monthly inventory audits and analyzed data to identify discrepancies and reduce inventory variances.
- Applied organizational, time-management, and problem solving skills to maintain accurate records and complete administrative responsibilities within an established time frame.
Solutions Generalist - Petco Health & Wellness Company, Inc. - Sacramento, CA
(2023-05 - 2025-07)
- Assisted customers with inquiries and resolved product and service related issues based on company policies and procedures.
- Utilized internal information systems to access policies, complete animal welfare documentation, and research procedures.
- Managed incoming phone calls and assisted in scheduling veterinary appointments, ensuring appointment information and services are being communicated accurately.
