Ride Share Driver at Uber (2022-01 – Present)
- Delivered passengers and food orders as a Ride Share Driver, which contributed to a seamless transportation experience for customers.
- Managed multiple rides simultaneously, ensuring timely pickups and drop-offs, which helped maintain high customer satisfaction ratings.
- Navigated efficiently through various city routes, which minimized travel time and improved overall service efficiency.
- Communicated effectively with customers to confirm ride details and address any concerns, which built trust and enhanced the customer service experience.
- Maintained a clean and safe vehicle, which ensured a comfortable ride and adhered to company safety standards.
Delivery Driver at Doordash (2020-03 – Present)
- Delivered food orders promptly, ensuring customer satisfaction by adhering to specified delivery timelines, which helped maintain high service ratings.
- Managed communication with customers during order changes, effectively keeping them informed and addressing their concerns, which enhanced their overall experience.
- Respected and handled each order with care, treating customers' food as if it were my own, which fostered trust and encouraged repeat business.
Installation Services at R&B Window Fashions (2020-04 – 2023-03)
- Installed Douglas fire window blinds, utilizing tools such as ladders, drills, screws, and hammers, which ensured compliance with safety regulations and provided clients with reliable window solutions.
- Used stud finders to accurately locate installation points, which helped streamline the installation process and improve overall efficiency.
- Coordinated with clients on-site to ensure their preferences were met, enhancing customer satisfaction and fostering repeat business.
- Maintained tools and equipment, which contributed to a safe and organized workspace, reducing downtime and improving productivity.
- Followed detailed installation guidelines, ensuring each project met quality standards and enhancing the reputation of R&B Window Fashions.
Sales concert venues t-shirt sales at Minute Maid Park (2022-03 – 2023-01)
- Managed t-shirt sales during concerts at Minute Maid Park, which contributed to an engaging fan experience and increased revenue.
- Developed eye-catching displays and organized inventory, helping to streamline the sales process and enhance customer satisfaction.
- Trained and supervised a team of sales associates, ensuring they provided excellent service and met sales targets.
- Analyzed sales data after each event, which allowed for informed decisions on product selection and pricing strategies for future concerts.
- Collaborated with event coordinators to align merchandise offerings with concert themes, making our t-shirt sales more appealing to attendees.
Sales at Cynthia Woods Mitchell Pavilion (2018-02 – 2020-04)
- Developed a streamlined process for selling T-shirts during concerts, which enhanced customer satisfaction and increased sales.
- Managed inventory by stocking T-shirts efficiently on-site, ensuring that popular sizes and styles were always available for concert-goers.
- Engaged with customers during events to promote T-shirt sales, helping to create a lively and interactive atmosphere that boosted merchandise revenue.
- Collaborated with team members to set up and break down merchandise displays quickly, leading to a smoother operation and a more organized sales environment.
Cashier at Lids (2014-01 – 2016-05)
- Delivered excellent customer service by assisting customers with product selection and sizing
- Specialized in fitting and styling hats to meet customer preferences and ensure satisfaction
- Operated point-of-sale system to process cash, card, and digital transactions accurately
- Maintained store appearance by organizing merchandise, restocking shelves, and keeping displays clean
- Met or exceeded sales goals through product knowledge and upselling techniques
- Assisted with inventory management, including receiving shipments and tracking stock levels
- Collaborated with team members to create a positive and efficient work environment
Porter / Lube Technician at Buckalew Chevrolet (2008-03 – 2013-05)
- Provided excellent customer service by greeting customers and assisting with vehicle intake and delivery
- Safely moved and staged vehicles on the lot and in service areas to support efficient operations
- Performed routine vehicle maintenance, including oil changes, fluid checks, and basic inspections
- Maintained cleanliness and organization of service bays, parking areas, and customer-facing spaces
- Assisted service technicians and advisors to ensure timely completion of customer vehicles
- Followed all safety procedures and dealership standards when handling customer vehicles
- Communicated effectively with team members to coordinate workflow and prioritize tasks
Cashier at Macdonald's (2007-04 – 2007-07)
- Provided friendly and efficient customer service in a fast-paced environment
- Took and prepared customer orders accurately, ensuring quality and consistency
- Operated cash register and handled cash, card, and mobile payments responsibly
- Prepared food items following company standards for safety, cleanliness, and presentation
- Maintained cleanliness of kitchen, dining areas, and equipment
- Worked as part of a team to meet service time goals and ensure smooth operations
- Followed all food safety and hygiene guidelines
Grocery Store Clerk at H. E. B. (2006-04 – 2007-05)
- Delivered excellent customer service by assisting customers with questions, product locations, and purchases
- Operated cash registers and handled cash, credit, and digital payments accurately
- Stocked and organized shelves to maintain a clean, well-presented store environment
- Assisted with bagging groceries and provided carry-out service when needed
- Followed food safety and sanitation standards to ensure a safe shopping experience
- Worked efficiently in a fast-paced environment while supporting team members
- Helped maintain inventory levels by restocking and rotating products
