Claudia Garza

Highly organized administrative professional with experience supporting daily operations in healthcare and office environments. Trusted with confidential information, skilled in managing competing priorities, and comfortable working closely with leadership, staff, and the public. Known for clear communication, discretion, and keeping day-to-day operations running smoothly.

Administrative Assistant / Front Office Clerk at Healthcare / Dental Office (2024-02 – Present)

• Received and routed incoming calls, emails, and correspondence; responded appropriately and ensured timely follow-up
• Maintained organized electronic and paper filing systems, including sensitive and confidential records
• Supported daily office operations by prioritizing tasks and determining which matters required immediate attention
• Assisted with preparing internal and external communications as directed
• Coordinated schedules, appointments, and meeting logistics to support providers and leadership
• Served as a point of contact between staff, patients, and outside parties to facilitate clear communication
• Worked collaboratively with team members and provided backup support when needed
• Followed HIPAA and confidentiality standards at all times

Dental Assistant (Non-Certified) at City Dental (2022-09 – 2026-11)

• Assisted providers during procedures while ensuring patient comfort and professionalism
• Prepared treatment rooms and maintained sterilization and infection control standards
• Handled sensitive patient information with discretion
• Supported both clinical and front-office staff to maintain efficient workflow

Operations Manager / Office Coordinator at Molly Maid of Monterey County (2019-02 – 2020-05)

• Coordinated schedules, staffing, and daily operations for management
• Communicated with clients, vendors, and staff to resolve issues and maintain service quality
• Maintained records, organized files, and handled administrative documentation
• Prioritized daily tasks and handled issues independently when appropriate
• Provided leadership support and stepped in as backup when needed