Claudia Mercado

Organized and dependable candidate successful at multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals. To seek and maintain a position that offers professional challenges utilizing interpersonal SKILLS, excellent problem solving skills. Compassionate, friendly with experience of providing outstanding customer service, adaptable, reliable, and ability to work.

Cashier - Cafe Rio - Yorbia Linda, CA

(2023-01)

• Answering the phone and directing calls
• Balancing end of day paperwork, including cash and credit cards
• Selling food, beverages, and gift certificates

Banquet Server/Café Server/Snack Bar Attendant - Los Coyotes Country Club - Buena Park, CA

(2018-05 - 2022-12)

• Kept drawer balanced by accurately processing cash, credit and debit payments
• Performed serving to high standards, maintains full knowledge of menu items and specials
• Converses with guests, makes suggestions, answers questions regarding food and beverage
• Sets-up, organizes, maintains and closes ensuring that areas stocked and clean

GM Clerk/Deli/Front Clerk - Ralphs - Villa Park, CA

(2014-11 - 2018-05)

• Re-sets, organized shelf, inventory
• Deli, made sandwiches, sliced cheese and sandwich meat
• Front Clerk, bagged groceries, brought carts in from the parking lot, swept all aisles

Head Server/Person -In Charge/Trainer - Hof's Hut - Orange, CA

(1997-12 - 2013-01)

• Trained new servers and assign servers to work areas, worked in office
• Took food orders making note of food allergies and dietary needs
• Answered customer questions in a knowledgeable manner
• Handled customer complaints in a professional manner. Processed cas bond credit card payments

Elements of Supervision/Computers/Administration - North Orange Continuing Education Anaheim, CA

Diploma - Fontana High School Fontana, CA