Outside Services & Golf Course Starter - Hillcrest Country Club - Los Angeles, CA
(2025-12)
- Deliver exceptional customer service to members and guests in a fast paced, private country club environment.
- Manage golf cart operations, including staging, cleaning, and preparing carts for daily play.
- Maintain the bag room, cart barn, and practice facilities to ensure efficient daily operations.
- Assist members with golf bags and equipment while providing prompt, professional service.
- Manage first tee operations by verifying tee times, organizing groups, communicating course information, and ensuring an efficient pace of play.
Table Server Assistant - H.Wood Group (Keys, Poppy) - West Hollywood, CA
(2024-08)
- Support guest arrival and table readiness in high-profile, reservation driven environments.
- Coordinate with servers, security and management to maintain smooth pacing during peak service.
- Assist VIP guests throughout their visit while maintaining discretion and professionalism.
- Maintain calm, attentive presence in fast moving nightlife settings while serving guests.
Table Server Assistant - SBE Restaurant Group (Hyde Sunset) - West Hollywood, CA
(2021-05 - 2024-09)
- Worked directly with service team to ensure seamless guest experience during high volume service.
- Handled VIP guests and special events while preserving a welcoming and controlled atmosphere.
- Assisted in resolving guest concerns in a composed solution focused manner.
- Supported private events and coordinated timing between bar and floor service.
Store Manager - Emerald City Smoothie - Bend, OR
(2018-04 - 2021-12)
- Managed daily operations including staff scheduling, training and customer service standards.
- Served as primary point of contact for guest concerns and service recovery.
- Handled cash management, inventory ordering, and team accountability.
- Built consistent customer relationships through reliability and professional communication.
Site Manager - Sud N Shine Car Wash - Bend, OR
(2018-03 - 2019-02)
- Supervised a team of 15 and maintained workflow during high traffic periods.
- Addressed customer concerns and resolved service issues calmly and efficiently.
- Balanced operational demands while maintaining a welcoming customer environment.
- Handled inventory ordering and cash management.
