Lead Registered Nurse; Children's Center for Neurobehavioral Medicine - ST LUKE'S - Boise, ID
(2021-01)
- Developed and optimized staffing workflows schedules and resource allocation, enhancing operational efficiency and ensuring adequate coverage for patient needs
- Assisted with the training and development of new and existing staff, fostering a culture of continuous learning and improvement
- Ensured regulatory compliance by monitoring adherence to protocols and conducting audits, maintaining the highest standards of patient safety and quality, leading to two successful Joint Commission surveys
- Participated in data collection and quality improvement initiatives, identifying trends in patient care and implementing changes to enhance outcomes
- Enhanced patient crisis intervention protocols, resulting in improved management of challenging situations and decreased escalations
- Managed and mentored a team of nursing staff, achieving a collaborative and supportive work environment that focused on providing excellent patient care
- Assisted with staff performance appraisals and training, promoting professional development and a high level of clinical expertise
- Led and facilitated team meetings, ensuring effective communication and alignment of goals for the department's operations
- Represented the nursing team in multidisciplinary meetings, advocating for patient and clinical needs and ensuring seamless care coordination
- 2021 & 2024 Nursing Excellence Award Nominee- Exemplary Professional Practice; Ambulatory
- 2024 St Luke's Elks Award Nominee
Registered Nurse; Children's Center for Neurobehavioral Medicine - ST LUKE'S - Boise, ID
(2019-01 - 2021-12)
- Deliver comprehensive nursing care and coordination in both outpatient and pediatric partial hospitalization program (PHP) settings
- Collaborate with multidisciplinary teams to support the assessment, treatment, and stabilization of children and adolescents with complex psychiatric and neurodevelopmental conditions
- Serve as Co-Chair of the Behavioral Health Care Council, contributing to quality improvement and policy initiatives across pediatric behavioral health services
- Actively participate as a board member on the Suicide Prevention Taskforce, supporting strategic planning and community-based intervention efforts
- Precept and mentor new nursing staff, providing structured onboarding and clinical orientation to ensure quality care and adherence to best practices
Registered Nurse; Clinical Support Unit (Internal Float Pool) - ST LUKE'S - Boise, ID
(2017-01 - 2019-12)
- Provide staff nurse support to three skill sets: Medical, Surgical and Mother/Baby
- Travel between locations to support interfacility floating and fluctuating staffing needs
- Maintain competencies and certifications unique to each unit supported to include oncology, neurology, postpartum, neonatal, inpatient rehabilitation, and all adult medical and surgical floors
- Identify patient needs and prioritize delivery of cares through assessment, planning, intervention, and evaluation
- Deliver patient-centered care in alignment with professional nursing model and evidence-based practice
- Collaborate with interdisciplinary care team to ensure the highest level of care is delivered to each patient
- Instruct patients and families on topics such as disease prevention, symptom recognition, and intervention
- Mentor, and provide guidance or assistance to co-workers as needed
- Completed yearlong St. Luke's New Graduate RN Residency program
- Recipient of St. Luke's Everyday Angels award
Case Manager & Psychosocial Rehabilitation Specialist - HUMAN SUPPORTS OF IDAHO - Boise, ID
(2008-01 - 2010-12)
- Managed outpatient rehabilitation and recovery workload; coordinated treatment for 20 adults convalescing from psychiatric diagnoses
- Coordinated all appropriate consumer information for outside agencies which ensured services and benefits were maintained in a concise, accurate, and timely manner
- Identified and eliminated existing and potential barriers, avoiding the need to utilize high cost services such as hospitalization and police intervention; ensured patients received the highest level of care and maintained independence
- Met with consumer, their families, and other treatment team providers to coordinate consumer-centered care, and inform the development and implementation of quarterly, annual, and emergency treatment plans
- Provided coaching, information and support to encourage consumer's development of skills needed to foster interpersonal communication, self-advocacy, and symptom and medication management
House Manager - INDIVIDUALS FIRST, INC - Virginia Beach, VA
(2005-01 - 2008-12)
- Promoted ahead of peers to oversee the opening and accreditation process of company's fourth home for four adults with varying developmental and physical disabilities
- Supervised, planned, and executed 7 residential staff training programs; validated the certification of 5 staff members
- Developed, implemented and evaluated in-service and continuing education for residential care personnel specifically related to errors, non-compliance and outcome measure reporting
- Performed ongoing internal quality, safety, and emergency readiness reviews during external licensing audits, followed strict adherence with federal, state, and local laws; resulted in no fines or penalties
- Managed company budget of $5K to re-supply inventory and reviewed petty cash withdrawals of $1K/ week resulting in no loss of caseloads
- Completed 32 hours of medication management training, resulting in certification necessary to assist with oral medication and subcutaneous insulin administration of 10 residents; no medication errors for duration of employment
