Collin Swayne

Organized and adaptable hospitality professional with over 8 years of experience in high-volume, fast-paced environments. Proven ability to multitask, resolve customer issues, and support smooth day-to-day operations. Skilled in team communication, time management, and consistently upholding service standards.

Operations Manager at Surge Entertainment by Drew Brees (2025-02 – 2026-06)

• Schedule employees two weeks out every week for assigned area of responsibility(Karting and bowling desk)
• Weekly inventory count for assigned area of responsibility along with weekly manager meetings
• Planned and executed a three-day job fair with co-managers, whom assisted by interviewing and onboarding multiple prospects
• Opened building early accordingly for field trips/BEO events and ensured outstanding balance was paid and the event was closed out properly
• Sign in employees as they arrive to work and sign opening checklist checkout bartenders and assign their gratuities before checking their area and signing the b

Operations Manager at Five O Fore Golf & Entertainment (2023-03 – 2024-11)

Oversee daily operations, team coordination, and customer satisfaction in a fast-paced hospitality setting

• Implement systems to improve efficiency, cleanliness, and excellent customer service

Drink Server at Pat O'Brien's (2021-07 – 2023-04)

Delivered drinks efficiently in a high-volume bar environment; ensured compliance with safety and alcohol regulations.

Server/Bartender at Another Broken Egg Cafe (2021-06 – 2022-02)

Provided exceptional table service and crafted drinks; promoted daily specials and maintained cleanliness standards.

Server at Don's Seafood (2020-12 – 2021-06)

Collaborated with kitchen staff to accommodate allergies and special dietary needs; ensured timely and accurate food delivery.

Assistant Manager at Olde NOLA Cookery (2021-04 – 2021-07)

• Managed shift responsibilities, inventory control, and customer service
• Trained and supported front-of-house staff

Server/Bartender at Olde NOLA Cookery (2019-11 – 2020-03)

Server at The Coterie NOLA (2020-01 – 2020-03)

Promoted daily specials and ensured customer satisfaction through attentive service.

Master of Science in Chemistry – University of New Orleans (2018-05)

Bachelor of Science in Biology – Brown University (2016-05)