Collins Opoku Agyemang

Senior Network and Infrastructure Engineer with 10+ years of experience designing, securing, and supporting high-availability enterprise environments. A trusted hand in bridging on-premises infrastructure (Windows Server, VMware, Hyper-V) with modern cloud ecosystems (AWS, Azure). Security+ certified and deeply experienced in disaster recovery, network security, and resolving Tier III technical bottlenecks.

Known for translating complex technical needs into stable, secure, and scalable real-world solutions

Network Engineer - Service Global Inc.

(2023-04)

• Administer complex hybrid environments across Windows Server, Linux, Active Directory, Azure, and AWS to support 24/7 business operations.
• Deliver expert Tier III engineering supports critical enterprise networking, virtualization, and cybersecurity escalations.
• Secure the enterprise perimeter by managing endpoint security, Zscaler, SAP environments, and continuous patch compliance.
• Engineered automation solutions that successfully cut support response times and increased overall efficiency by 25%.

Network Support Engineer - Imperial Distributions

(2020-01 - 2023-03)

• Led secure Microsoft 365 migrations and engineered robust, encrypted VPN solutions for remote workforce connectivity.
• Oversee and scale diverse server ecosystems, managing Windows Server, Linux, Hyper-V, and AWS workloads.
• Developed enterprise disaster recovery plans and provided hands-on leadership to a five-member IT support and engineering team.

Assistant Network Engineer - Volta River Authority

(2013-01 - 2019-12)

• Led 10 engineers delivering enterprise infrastructure initiatives
• Implemented electricity vending platform serving 100+ communities.
• Automated SCCM deployments achieving 98% compliance and 50% faster deployments

Bachelor of Science - Information Technology - University of Education, Winneba (2018)