Front of House Manager - Meridian at StoneCreek - Milton, Washington
(2024-04 - 2026-05)
- Managed daily operations and staffing for front of house activities to ensure smooth service delivery.
- Oversaw guest experiences to enhance satisfaction and ensure compliance with standards.
- Led team meetings to evaluate performance and address operational challenges effectively.
- Ensured adherence to health department regulations regarding sanitation and safety.
- Conducted interviews, hired, and trained new employees for optimal team functionality.
Plumbing Technician - Service Master - Auburn, WA
(2023-05 - 2023-12)
- Installed, maintained and repaired plumbing systems in residential and commercial buildings.
- Responded to emergency callouts on short notice, resolving urgent plumbing issues to minimize client disruption.
- Recognized plumbing components, tools, and materials to ensure proper application and usage in various tasks.
- Cleared debris from worksites post-task to maintain safety and compliance with company guidelines.
Sales Specialist - Home depot - Bonney Lake, WA
(2021-04 - 2023-06)
- Responded to phone inquiries from potential customers, guiding them to suitable products or departments.
- Cultivated customer service skills through daily interactions with diverse customers.
Healthcare Specialist - 671st EN Co. - Marysville, WA
(2020-04 - 2022-08)
- Contributed insights during team meetings to enhance operational effectiveness.
- Maintained a clean work environment by disposing of waste materials properly according to safety guidelines.
- Managed multiple tasks efficiently, ensuring high accuracy in patient documentation and care delivery.
- Enhanced customer service experiences through courteous interactions, fostering a supportive environment for patients and families.
- Trained support staff to deliver basic nursing care, improving team competency and patient support.
Healthcare Specialist - Military (ARMY) - Fayetteville, NC
(2015-08 - 2019-08)
- Conducted regular mass casualty drills to enhance triage skills and readiness.
- Maintained records of patient information including medical history, treatments, and test results.
- Organized training sessions on emergency preparedness, equipping individuals and groups with essential response skills.
- Achieved successful landings through a variety of techniques, such as static line jumps.