Connor Shields

Motorcycle Technician student at Universal Technical Institute with hands-on training in electrical diagnostics, engine troubleshooting, suspension, chassis, tires, brakes, and service-manual procedures. Experienced using wiring diagrams, digital multimeters, DVA adapters, compression and leak-down testers, and specification-based testing. Brings nearly a decade of leadership and customer-service experience with strong habits in safety, documentation, accuracy, and problem solving.

Seeking an entry-level opportunity with Nash Powersports in service, parts, accessories, or product support.

Bank Manager - Bank of America - Fort Smith, AR

(2015-01 - 2024-12)

Led daily operations, coached associates, and maintained high standards for customer service, accuracy, compliance, and accountability.

• Resolved escalated customer concerns, explained complex information clearly, and managed time-sensitive documentation and priorities in a fast-paced environment.
• Trained team members, organized workflow, monitored quality, and followed customer issues through resolution.

DJ / Event Professional - Independent - Arkansas & California

(2021-01 - 2025-12)

Coordinated client requirements and schedules; transported, set up, operated, and troubleshot audio equipment on-site under tight timelines.

• Built repeat business through reliability, communication, organization, equipment care, and calm problem solving.

Ground Operations - Ameriflight

(2012-01 - 2013-12)

Aircraft walk-outs and safe ramp procedures.

Package Handler - UPS

(2012-01 - 2013-12)

Customer Service - Toys "R" Us

(2012-01 - 2013-12)

Motorcycle Technician Training Program - Motorcycle Technician - Universal Technical Institute (2027-12)

High School Diploma - Southside High School (2012-12)