Constantain Wright

A high-capacity leader with 15+ years of experience supervising staff, resources, and programs for organizations in the US and internationally; diverse experience in HR management, Operations Management and Human Social Services. Offering significant experience building and unifying teams and approaches to deliver comprehensive and supportive services to clients. An integral member of any staff; able to serve organizational needs in leading and directing projects, delegating, and completing work in a timely manner; proven ability to foster an inclusive workplace where diversity and individual differences are valued and leveraged to achieve the vision and mission.

Well-versed in navigating and working collaboratively with Mental Health institutions, community-based organizations, etc. Offering diverse talents in the areas of counseling, personnel management, administration, and program development/management. Committed change agent, serves as a board member for Child Rights Foundation-Children Welfare Foundation International, Inc.; served as Founder & Executive Director, Liberia Community Development Services (LCDS), a humanitarian institution catering to the needs of the impoverished in Monrovia.

A dynamic leader with experience directing multi-disciplined teams, communicating effectively across numerous units/departments/agencies; enhancing file management quality, and surpassing performance goals.

Program Specialist, Developmental Services - Nirvana Care - 4803 A Shephard Street, Brookhaven, PA 19015

(2023-03 - 2026-08)

• Complete admission and provide a safe escort to assigned unit and complete vital signs upon PRS arrival
• Provided all-inclusive day-to-day management of continued stay reviews to accurately determine medical necessity and appropriateness of treatment team services
• Assesses unit for safety and maintains complete and accurate documentation
• Educate families to enhance and broaden their knowledge during the recovery process, and work with inpatient, outpatient, therapist & clients as requested by the director
• Identity internal and external programs to address the competency gap
• Escort clients to the cafeteria to ensure an adequate level of behavior competence
• Make rounds before and doing sleep hours to avoid personal interactions across rooms with both males and females
• Guide teams towards finishing all tasks toward the execution of the program
• Leads and co-leads therapeutic activities
• Planned activities to assist clients to achieve mutually agreed goals
• Collaborate with client families to ensure consistency in visits and environmental needs

Mental Health Tech - Kirkbride Center - 111 N 49TH Street, Philadelphia, PA

(2013-06 - 2017-03)

Leveraged solid communications, problem-solving, and direct client services skills to work with clients at the nation's oldest non-medical home care companies referring caregivers to seniors, the elderly & disabled adults. Core areas of responsibility entailed therapeutic communications with clients while helping to support independent living. Functioned as an advocate, responding to inquiries and coordinating resources with other partners to ensure continuity of high-quality service, regulatory compliance, and responsiveness.

• Work closely with the Program Director, (CD), Medical Director and other senior management and field teams to determine the operational needs of the rehabilitation program within the scope of existence; and assist in the preparations ISPs and functional assessment
• Contribute to the creation of a positive image and overall creditability of the organization, notably through the application of the organization's Code of Conduct, ethics, values, and standard
• Collaborate with Medical Doctors, Program Directors, national health authorities, and relevant international health agencies for the development of an improved curriculum to meet training needs and implement these plans through the management team and field rehab team
• Coordinate both long and short-term plans for individuals with acute and mild developmental disabilities

Behavioral Health Tech - Belmount Behavioral Health - 4200 Monument Rd, Philadelphia, PA

(2007-11 - 2010-12)

Oversaw the day-to-day operations, ensuring resident safety was a key priority and focus. Core areas of responsibility entailed hiring, coaching, and supervising the performance of 10-11 staff members across multiple shifts. Managed a budget, procured supplies, and over direct service delivery to adult and adolescent clients who were coping with chemical dependency, mental illness, and depression.

• Collaborated with clients' families to implement rehabilitation plans that included behavioral, residential, social, and employment goals
• Conferred with physicians, psychologists, occupational therapists, and other professionals, in order to develop and implement client rehabilitation programs
• Supervised all aspects of the resident's needs including cooking, cleaning, & assist in client laundry when needed
• Supervised residential living staff in their completion of duties, established unit routine, and provided a safe, clean and healthy environment

Program Specialist/Case Manager - ELWYN - 111 Elwyn Rd, Media, PA 19063

(2005-01 - 2013-11)

• Developed and implement individual programs for mental health consumers and provide other individualized case management functions as directed by the director
• Communicate, interpret, and assess the impact of business operations on Elwyn accrediting body regulations, and communicate effectively to maintain external & internal prestige
• Act as a facilitator in crisis management situations as appropriate
• Identified, implemented, and recommended ways to improve health care facility's services
• Focused on improving the home's inpatient services through effective discharge planning, which allows Identified, implemented, and recommended strategies to enhance the services of the health care facility
• Provided set-up monitoring methods to evaluate the effectiveness of services and collaborates with senior health care managers to develop utilization management policies
• Provided all-inclusive day-to-day management of continued stay reviews to accurately determine medical necessity and appropriateness of treatment team services
• Provide all appropriate documentation set forth by the director including monthly summaries, menu plans, medication administration recordings, and individual assessments
• Maintain communication with appropriate ancillary service providers, such as speech, physical, and occupational therapies

Mental Health Technician - Children Assistance Program (CAP) - 3635 Charlton Ive Dr, NW Lilburn, GA 30047

(2001-06 - 2004-01)

• Assisted clients in achieving treatment goals
• Providing mentoring services to identified at-risk students
• Prepared written reports (Functional Behavioral Assessments), and evaluations of children referred to other facilities for alternative educational programming
• Consult regularly with mental health personnel representing various community agencies
• Assisted in providing the required training to facilities ongoing ADL skills
• Supervised and coordinated state-required training for residential staff
• Identified at-risk behavior signs, and recommend immediate counteraction to avoid escalation
• Provided fire-drill briefing, in-house activities training, and chore assignment that will align client focus on a daily basis

AA - Business Administration - Strayer University (2013 - 2013)

BSc - International Business - Strayer University (2008 - 2012)

Criminal Justice - West Chester University (2015 - 2017)