Cortez Perkins

An organized and driven business management professional with at least 9 years of experience in various settings seeking employment opportunities related to my skills and expertise in the field; I value effective communication, detail, meeting deadlines, ensuring consumer satisfaction, quality assurance, and upholding policies and procedures.

Service Supervisor - Cintas Corporation - Harahan, LA

(2022-01)

• Manages the customer facing Sales Service (SSR's) team that consists of over 10 personnel
• Completes the hiring, training, developing and evaluating of the team to assure
• Maintains all customer relationships by handling renewals of customer contracts, increasing internal sales, maintaining an efficient route structure and ensuring driver compliance

General Manager - Conn's Home Plus - Slidell, LA

(2019-01 - 2022-01)

• Gained two promotions since hire; served as the Assistant Manager [July 2019 – July 2021] & 3rd Key Manager [Jan. 2019 – July 2019]
• Maintained over 10 staff members by recruiting, selecting, orienting and training associates
• Managed and trained sales personnel, ensuring they meet or exceed sales goal and quotas
• Led demonstrations and presentations to support marketing, business growth and general activities
• Engaged with customers by developing call plans to discuss solutions to concerns or issues; creates custom solutions as needed to develop retention

Branch Manager - New Orleans International Airport Enterprise - Kenner, LA

(2017-03 - 2019-01)

• Directed work assignments, counseled, and disciplined employees when necessary, and completed employee performance appraisals
• Negotiated terms of contracts
• Organized, coordinated, and implemented emergency training with public safety departments, emergency management, hospitals, the Red Cross, etc.; conducts mock disaster exercises
• Wrote specifications and proposals for equipment utilized

General Manager - Rent A Tire, LLC - Kenner, LA

(2015-12 - 2017-03)

• Ensured proper asset and inventory controls are in place
• Planned store or location layout and ensure availability of merchandise for rental and display
• Inspected merchandise to ensure it is correctly priced and displayed by the sales team
• Ordered merchandise, supplies and equipment within budget and company guidelines
• Conducted weekly idle inventories and reconcile discrepancies per company policy

Bachelor's Degree - Project Management - Huston-Tillotson University (2014)

Bachelor's Degree - Business Management - Huston-Tillotson University (2013)