Service Supervisor - Cintas Corporation - Harahan, LA
(2022-01)
- Manages the customer facing Sales Service (SSR's) team that consists of over 10 personnel
- Completes the hiring, training, developing and evaluating of the team to assure
- Maintains all customer relationships by handling renewals of customer contracts, increasing internal sales, maintaining an efficient route structure and ensuring driver compliance
General Manager - Conn's Home Plus - Slidell, LA
(2019-01 - 2022-01)
- Gained two promotions since hire; served as the Assistant Manager [July 2019 – July 2021] & 3rd Key Manager [Jan. 2019 – July 2019]
- Maintained over 10 staff members by recruiting, selecting, orienting and training associates
- Managed and trained sales personnel, ensuring they meet or exceed sales goal and quotas
- Led demonstrations and presentations to support marketing, business growth and general activities
- Engaged with customers by developing call plans to discuss solutions to concerns or issues; creates custom solutions as needed to develop retention
Branch Manager - New Orleans International Airport Enterprise - Kenner, LA
(2017-03 - 2019-01)
- Directed work assignments, counseled, and disciplined employees when necessary, and completed employee performance appraisals
- Negotiated terms of contracts
- Organized, coordinated, and implemented emergency training with public safety departments, emergency management, hospitals, the Red Cross, etc.; conducts mock disaster exercises
- Wrote specifications and proposals for equipment utilized
General Manager - Rent A Tire, LLC - Kenner, LA
(2015-12 - 2017-03)
- Ensured proper asset and inventory controls are in place
- Planned store or location layout and ensure availability of merchandise for rental and display
- Inspected merchandise to ensure it is correctly priced and displayed by the sales team
- Ordered merchandise, supplies and equipment within budget and company guidelines
- Conducted weekly idle inventories and reconcile discrepancies per company policy
