Cory Boatman

Senior operations and people leader with nearly 8 years directing complex, high-volume last-mile logistics operations and building high-performing teams. Proven record leading organizations of 700+ direct and indirect employees, overseeing 21M+ annual shipments, and delivering measurable gains in safety, cost, quality, productivity, and customer experience. Known for turning around underperforming sites, building data-driven accountability systems, and translating long-term strategy into disciplined execution.

Pairs strong financial acumen and decisive corporate leadership with a 9-year entrepreneurial track record founding and scaling a performance-training business with full P&L ownership.

Senior Manager, Operations at Amazon (2023-06 – Present)

Lead end-to-end operations for a site processing 21.8M+ shipments annually (+13.6% YoY), directing 306 direct and 430 indirect employees and delivering 68,700 shipments daily off-peak and up to 113,000 during peak.

• Define KPIs, SLAs, and 1–3 year operating strategy to optimize workflow efficiency, accountability, and customer experience across a multi-county service area.
• Cut recordable injuries 36% at the primary site and reduced its accident rate 32%, taking the site's serious-injury rate from 1.06 to 0.00 per 100 workers via standardized safety protocols and job-rotation improvements (2025).
• Improved on-time delivery 4.81% (83.78% → 88.59%), reduced customer-reported defects 16%, and improved first-time-right processing 9% YoY.
• Ranked 12th nationally in quality for automation processing at 96.7% efficiency against a 95% benchmark.
• Selected for an interim senior assignment to stabilize an underperforming peak-season operation (last-place regional ranking, 50% leadership vacancies); improved ranking +20 spots in 8 weeks and, over 25 weeks, lifted productivity 44% (45 → 65 units/hour), service level 6%, and delivery accuracy 4.2 pts.

Operations Manager / Site Lead at Amazon (2021-03 – 2023-06)

Led operations delivering 17,000 shipments daily off-peak and 22,300 at peak, with full accountability for safety, quality, cost, and customer experience.

• Launched two new delivery stations in the Baltimore region — standing up staffing, workflows, and safety and quality standards from the ground up.
• Led multi-site continuous-improvement initiatives across the Baltimore region.
• Stabilized culture and retention following a leadership transition — mediated team feedback, realigned leadership vision with team expectations, and rebuilt trust, reversing declining engagement and leader attrition.

Area Manager at Amazon (2019-03 – 2021-03)

Directed front-line shift operations for a high-volume, multi-cycle package sortation and dispatch operation, owning safety, quality, and productivity for the shift.

• Directed shift throughput of 35,000–50,000 shipments per cycle and daily dispatch of 80,000–100,000+ shipments, managing front-line teams to safety, quality, and productivity targets.

Shift Assistant & Operations Lead at Amazon (2018-11 – 2019-03)

Supervised shift-level throughput for a multi-cycle sortation and dispatch operation, stepping into an expanded operations-lead scope.

• Managed shift throughput of 10,000–15,000 shipments per cycle and daily dispatch of 30,000–40,000+ shipments, coordinating associates and workflow to hit performance standards.

Founder & Managing Director at Art of Rush Training Systems (ARTS) (2017-05 – Present)

Founder-operator owning full P&L, strategy, and operations for a specialist athlete-development business, built and run alongside a full-time senior corporate career. Specialized football (DL / EDGE) performance-training business.

• Built the business from the ground up, training 100+ athletes from youth through the professional level and helping produce 50+ college scholarship offers.
• Own end-to-end business operations — strategy, service design, pricing, client acquisition, marketing, and revenue growth — as sole operator.
• Designed a structured athlete-development system (performance evaluations, baseline testing, individualized plans, measurable priorities) that makes progress legible to athletes, parents, and college recruiters.
• Lead brand and digital-marketing strategy across website, social media, and video content, building lead-generation funnels that drive client acquisition and retention.
• Established standardized operating processes — onboarding, evaluation, participation agreements, medical disclosures, safety, scheduling, and communication — and built a recruiting pipeline with youth programs, high schools, and college coaches.

B.S. in Sociology – Syracuse University (2008 – 2012)