Cory Brockett

IT professional with 10+ years of experience supporting enterprise technology, analyzing systems, resolving technical issues, improving operational processes, and collaborating with cross-functional teams. Experienced with SQL, Microsoft Excel, Power BI, Tableau, Spotfire, data validation, root cause analysis, documentation, customer support, and KPI reporting. Recognized for strong problem-solving, communication, and delivering reliable technical solutions in fast-paced environments.

Harvest Lead / Operations Support Analyst - VERANO

(2025-01)

• Analyze operational workflows and performance metrics to improve productivity.
• Support daily operations and collaborate with leadership to resolve workflow issues.
• Utilize reporting to assist workforce planning and operational decisions.
• Lead and support a team of 10+ employees while maintaining quality and communication.

QA Analysis & Integration Engineer - NIELSEN

(2014-01 - 2024-12)

• Supported enterprise technology initiatives through system analysis, validation, troubleshooting, and reporting.
• Investigated reporting discrepancies using SQL and analytical tools to identify root causes.
• Built dashboards and KPI reports using Power BI, Tableau, Spotfire, and Excel.
• Partnered with cross-functional teams to improve data quality, reporting accuracy, and operational efficiency.
• Documented findings and communicated technical information to business stakeholders.

Operations Support Coordinator - CARE WITH A PURPOSE LLC

(2024-01)

• Coordinate scheduling, workflow tracking, and operational support.
• Maintain electronic records and documentation.
• Resolve workflow issues and improve administrative processes.
• Communicate with clients and stakeholders to ensure timely follow-up and service.

Bachelor of Arts - Communication (2011)

Associate Degree - Marketing (2008)