Bartender - SSP America- Spokane International Airport - Spokane, WA
(2025-07)
- Provided exceptional customer service, ensuring satisfaction with beverage selection and overall experience.
- Crafted and served a diverse range of alcoholic and non-alcoholic beverages efficiently.
- Maintained cleanliness and organization of bar area to comply with health and safety regulations.
- Managed inventory levels by tracking stock usage and placing timely orders for supplies.
- Served high customer volumes during special events, nights, and weekends.
Administrative Executive - Svennungsen Law Office PLLC - Spokane, WA
(2024-10 - 2025-06)
Planned and executed events for employees and clients and managed logistics and vendor relations
- Collected data, input records, and protected electronic files.
- Established workflow processes, monitored daily productivity, and implemented modifications to improve overall performance of personnel.
- Managed daily office operations, negotiated contracts, managed vendor relations and acted as primary liaison with outside organizations.
- Answered high volume of phone calls and email inquiries.
- Updated and maintained confidential databases and records.
- Created and managed office systems to efficiently deal with documentation.
- Managed mail and both incoming and outgoing correspondence, mail, email and faxes.
- Filed paperwork and organized computer-based information.
- Planned and executed events for employees and clients and managed logistics and vendor relations.
Administrative Coordinator - Spokane Virtual Offices/Fannin Litigation Group - Spokane, WA
(2023-07 - 2024-10)
- Answered phone calls and responded to inquiries from customers, vendors and other external contacts.
- Greeted visitors with professionalism and enthusiasm to provide support and direct guests to appropriate department.
- Managed and maintained electronic and paper-based filing systems to keep essential documents and information easily accessible and organized.
- Oversaw appointment scheduling and itinerary coordination for both clients and personnel.
- Kept high average of performance evaluations.
- Organized meetings for executives and coordinated availability of conference rooms for participants.
- Improved customer satisfaction scores through application of superior conflict resolution and problem-solving skills.
- Organized spaces, materials and catering support for internal and client-focused meetings.
Administrative Office Coordinator - Master Blaster - Spokane, WA
(2020-06 - 2023-07)
- Established workflow processes, monitored daily productivity, and implemented modifications to improve overall performance of personnel.
- Oversaw office inventory activities by ordering and requisitions and stocking and shipment receiving.
- Created new employee handbook, IT policies and disaster recovery procedures.
- Updated reports, managed accounts, and generated reports for company database.
- Resolved financial discrepancies and customer billing issues with timely attention.
- Developed internal requirements and standards to minimize regulatory risks and liability across programs.
- Improved office operations by automating client correspondence, record tracking and data communications.
- Identified opportunities to streamline processes and improve office operations and efficiency.
- Created organized filing system to manage department documents.
- Completed bi-weekly payroll for 3 employees.
- Organized and updated databases, records and other information resources.
- Cultivated strong relationships with vendors and partners supporting administrative operations.
- Optimized organizational systems for payment collections, AP/AR, deposits, and recordkeeping.
- Answered phone calls and responded to inquiries from customers, vendors and other external contacts.
Retail Manager - Elevated LLC - Bozeman, MT
(2018-02 - 2020-05)
- Implemented daily operating procedures to keep store clean, adequately stocked, and well-organized.
- Effectively allocated tasks during high-traffic times to keep operations running smoothly and employees focused.
- Coached employees and trained on methods for handling various aspects of sales, complicated issues, and difficult customers.
- Controlled store inventory and reviewed cash handling and operations reports.
- Conducted performance evaluations and provided constructive feedback to employees.
- Reported issues to higher management with great detail.
- Assisted in recruiting, hiring and training of team members.
- Monitored daily cash discrepancies, inventory shrinkage and drive-off.
- Trained and guided team members to maintain high productivity and performance metrics.
- Supervised creation of exciting merchandise displays to catch attention of store customers.
Bartender/Mixologist - Whiskey Dick's Irish Pub & Grill - Spokane, WA
(2012-08 - 2016-03)
- Maintained quality of garnishes, juices, and other perishables by preparing new stock daily.
- Prepared classic, modern, and unique cocktails for each customer.
- Received cash, made change, and issued receipts.
- Stored supplies according to bar policies and health code requirements.
- Applied knowledge to create innovative cocktails, enhance flavor profiles and expertly pair food and drinks.
- Managed bar inventory, restocked supplies and placed orders for spirits, beer, wines, and mixers.
- Maintained impeccably clean, attractive and well-stocked bar area.
- Upheld strict regulations for safe alcohol service and food safety.
- Cultivated strong relationships with repeat customers, engaging in friendly conversation and memorizing drink orders to promote loyalty.
Bartender - Full Throttle Saloon - Sturgis, SD
(2012-08 - 2013-08)
Rally Bartending. It's extreme volume and a non stop 10 day commitment. I was filmed on Tru TV 2012. We were outdoors and there were thousands of people daily. I was in the main bar stage left. So we had noise, weather, you name it.
