Property Manager - Kings co - Houston, TX
(2022-06 - 2026-06)
- Prepared renewal letters and leases, Delinquency letters, handled resident conflicts when they arose, scheduled showings for available units, prepared new tenant paperwork, and scheduled contractors when needed
- Handled tenant complaints promptly and appropriately, calling in repairmen and other support services.
- Maintained positive landlord-tenant relationships, ensuring clear communication and prompt resolution of any disputes.
- Completed final move-out walk-throughs with tenants to identify required repairs.
- Conducted regular property inspections, identifying areas for improvement and proactively addressing potential safety hazards.
Property Manager - FAERMAN INVESTMENTS LLC - Houston, TX
(2016-03 - 2022-05)
- Streamlined the daily operations of a 320-unit apartment community to improve productivity and efficiency
- Performed investigations into delinquent rents and evictions in partnership with collection companies
- Skillfully developed and implemented engaging marketing campaigns to facilitate brand identity and awareness
- Provided dynamic financial support to team members while supervising rent collections, invoicing, and operating statement development
- Constantly enforced company policies and procedures while executing daily responsibilities
- Generated thorough monthly and annual reports discussing financial and budget performance.
Assistant Community Manager - DMF RESIDENTIAL - Houston, TX
(2013-02 - 2016-01)
- Efficiently collected tenant rent for 340 units totaling $200K with 0% delinquency
- Thoroughly reviewed and approved Statements of Deposit Accounts
- Accurately prepared and submitted legal and formal documents to appropriate personnel
Bookkeeper - CAMDEN VANDERBILT APARTMENTS - Houston, TX
(2010-01 - 2013-01)
- Successfully maintained a 0% delinquency rate while collecting $1M+ in rent per month
- Productively managed resident relations to encourage their repeat business, retention, and loyalty
- Creatively executed marketing strategies to highlight the benefits and features of available apartments
- Maintained updated and accurate commission records of leases, renewals, and delinquencies
- Promptly gathered required histories and credit approvals from prospective tenants for lease development.
