Courtney Klein

Licensed Practical Nurse (LPN) with 19+ years of clinical expertise in patient assessment, medication management, and care coordination. Proven proficiency in behavioral health screening, electronic medical record documentation, and regulatory compliance (HIPAA) across clinical settings. Skilled in remote patient monitoring, telephone triage, interdisciplinary collaboration, and delivering compassionate care in fast-paced environments.

Strong clinical judgment with a track record of optimizing patient outcomes, building trust with diverse populations, and supporting chronic disease management initiatives.

Licensed Practical Nurse (LPN) - Athens Neurological Associates - Athens, GA

(2002-12)

• Deliver compassionate nursing care and clinical support to physicians within a high-volume, fast-paced neurology practice.
• Perform comprehensive patient assessments, monitor vital signs, and track physician orders and clinical data within Electronic Medical Record (EMR) systems.
• Administer complex IV infusion medications according to strict physician orders, maintaining maximum patient safety and rigorous standards of care.
• Synchronize patient care plans across a broad healthcare network, including physicians, hospitals, home health agencies, physical therapy providers, and durable medical equipment (DME) companies.
• Process medication prior authorizations utilizing CoverMyMeds; interface with commercial and government insurance providers to draft formal appeal letters for medication and procedure denials.
• Accurately execute specialized medical documentation, including disability paperwork, patient assistance program (PAP) applications, and DMA-6 forms.
• Direct prescription refills and new medication requests efficiently through the internal EMR system.
• Provide high-quality remote care by assessing patient concerns via telephone, delivering clinical education, and coordinating necessary follow-up care.
• Educate patients on complex neurological medications, detailed treatment plans, upcoming procedures, and follow-up clinical goals.
• Author professional medical correspondence on behalf of physicians and manage the procurement and inventory of infusion medications and clinical supplies.

Practical Nursing Diploma - Practical Nursing - Athens Technical College (2002-12)