Courtney Mathis PR
Marketing and Public Relations
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About
Client-focused spa and wellness professional with hands-on experience in massage and facial services, retail styling and consultation, and high-volume customer service, paired with a strong background in event operations, scheduling, and administrative coordination. Skilled at building rapport with members and guests, managing reservations and client itineraries, promoting services and upgrades, and maintaining a clean, organized, well-run facility. Experienced working alongside athletes, entertainers, and VIP clientele in fast-paced event environments.
Experience
Massage & Facial Services at Level One Salon (2014-01 – Present)
- Provide massage and facial services to a regular client base, tailoring treatments to individual needs and maintaining consistent client satisfaction and retention.
- Maintain an organized, clean, and safe treatment space, manage supply and product inventory, and track client service history and preferences.
Retail Stylist & Consultant at Ann Taylor — Somerset Collection (2014-01 – Present)
- Provide personal styling and product consultation for retail clients, driving upsells, package add-ons, and repeat business.
- Support day-to-day retail operations, including inventory, merchandising, and point-of-sale transactions, while ensuring a polished, member-ready customer experience.
Media Relations & Event Communications at Afro Nation Detroit / Afrofuture Detroit / Bedrock (2024-01 – 2025-01)
- Supported communications planning, media operations, and community engagement for major international events, including NFL Draft and wellness/yoga event activations.
- Served as a day-of liaison for athletes, entertainers, and VIP guests, coordinating credentialing, logistics, and on-site needs under tight timelines.
Substitute Teacher at Macomb County Schools (2024-08 – Present)
- Teach Spanish across Macomb County schools via AESOP placement, managing classroom logistics and maintaining accurate attendance and participation records.
Communications & PR Manager at 98FORWARD (2023-06 – 2024-07)
Publicist at Detroit Jazz Festival Foundation (2020-08 – 2023-09)
Social Media & Communications Manager at NAACP Detroit Branch (2020-07 – 2022-05)
Publicist at Clarke & Associates (2021-01 – 2022-09)
Boys & Girls Clubs of SE Michigan
Communications and donor-facing initiatives
Detroit Institute of Arts
Communications support for Fash Bash
Education
Bachelor of Science and Arts in Spanish Studies Program – Western Michigan University
