Courtney Mathis PR

Marketing and Public Relations

Talent

Detroit, MIMember since July 10, 2026

Massage & Facial ServicesAnatomy & Physiology KnowledgeClient Scheduling & ReservationsPoint-of-Sale & Cash HandlingCustomer Service & Member RelationsRetail Sales & UpsellingInventory & Supply ManagementAdministrative & Clerical ProceduresEvent OperationsMicrosoft Office SuiteExcelCanvaAdobe Creative SuiteGoogle Analytics SEOMeta Social Media MarketingHubSpot Content Marketing

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Massage & Facial ServicesAnatomy & Physiology KnowledgeClient Scheduling & ReservationsPoint-of-Sale & Cash HandlingCustomer Service & Member Relations

About

Client-focused spa and wellness professional with hands-on experience in massage and facial services, retail styling and consultation, and high-volume customer service, paired with a strong background in event operations, scheduling, and administrative coordination. Skilled at building rapport with members and guests, managing reservations and client itineraries, promoting services and upgrades, and maintaining a clean, organized, well-run facility. Experienced working alongside athletes, entertainers, and VIP clientele in fast-paced event environments.

Experience

Massage & Facial Services at Level One Salon (2014-01 – Present)

Provide massage and facial services to a regular client base, tailoring treatments to individual needs and maintaining consistent client satisfaction and retention.
Maintain an organized, clean, and safe treatment space, manage supply and product inventory, and track client service history and preferences.

Retail Stylist & Consultant at Ann Taylor — Somerset Collection (2014-01 – Present)

Provide personal styling and product consultation for retail clients, driving upsells, package add-ons, and repeat business.
Support day-to-day retail operations, including inventory, merchandising, and point-of-sale transactions, while ensuring a polished, member-ready customer experience.

Media Relations & Event Communications at Afro Nation Detroit / Afrofuture Detroit / Bedrock (2024-01 – 2025-01)

Supported communications planning, media operations, and community engagement for major international events, including NFL Draft and wellness/yoga event activations.
Served as a day-of liaison for athletes, entertainers, and VIP guests, coordinating credentialing, logistics, and on-site needs under tight timelines.

Substitute Teacher at Macomb County Schools (2024-08 – Present)

Teach Spanish across Macomb County schools via AESOP placement, managing classroom logistics and maintaining accurate attendance and participation records.

Communications & PR Manager at 98FORWARD (2023-06 – 2024-07)

Publicist at Detroit Jazz Festival Foundation (2020-08 – 2023-09)

Social Media & Communications Manager at NAACP Detroit Branch (2020-07 – 2022-05)

Publicist at Clarke & Associates (2021-01 – 2022-09)

Boys & Girls Clubs of SE Michigan

Communications and donor-facing initiatives