Courtney Mpagi

Dynamic Learning & Development professional with extensive experience developing leaders, onboarding employees, designing impactful training programs, and cultivating high-performing teams across education, human resources, and organizational leadership. Recognized for creating engaging learning experiences that improve performance, strengthen workplace culture, and inspire continuous growth. Skilled at coaching individuals at every stage of development, from new hires and frontline employees to supervisors, educators, and emerging leaders, through strategic training, mentorship, and relationship-building.

Broadcast Journalist / News Anchor at WWL Radio (2022-01 – Present)

• Communicate complex information clearly through compelling storytelling, presentations, and live broadcasts.
• Conduct interviews and build trusted relationships with business leaders, educators, government officials, and community organizations.
• Manage competing priorities and strict deadlines while maintaining professionalism and accuracy.
• Translate technical and policy information into engaging content for diverse audiences.

Adjunct English Professor at Nunez Community College (2018-01 – 2022-12)

• Designed and delivered engaging college-level instruction emphasizing communication, critical thinking, and professional writing.
• Developed curriculum and learning activities that improved student confidence and academic success.
• Mentored students through academic and personal challenges while fostering accountability and lifelong learning.
• Utilized Learning Management Systems to manage coursework, evaluate performance, and support student development.

Director, After-School & Summer Programs at Atlanta Public Schools (2010-01 – 2015-12)

• Led educational and enrichment programming serving K–12 students while supervising instructional staff and program personnel.
• Recruited, hired, trained, coached, and evaluated educators and support staff.
• Designed learning experiences promoting academic achievement, literacy, creativity, leadership, and social-emotional development.
• Built collaborative relationships with parents, educators, and community stakeholders to improve student outcomes.
• Managed daily operations, staffing, scheduling, and program logistics while maintaining a positive organizational culture.

Training Coordinator / HR Specialist at Advantage Behavioral Health (2015-01 – 2018-12)

• Designed and facilitated professional development programs serving more than 500 employees across multiple organizational levels.
• Developed leadership and compliance curriculum for New Hire Orientation, Supervisor Development, CPR & First Aid, Active Shooter Response, Safety-Care De-escalation, Cultural Competency, and Defensive Driving.
• Created engaging learning experiences that increased employee participation, knowledge retention, and workplace readiness.
• Managed the organization's Learning Management System (LMS), including course development, compliance tracking, reporting, and documentation.
• Coached employees and supervisors through professional development, performance improvement, and workplace challenges.
• Partnered with leadership to strengthen employee engagement and support organizational success.

Bachelor of Arts – Clayton State University (2010-01 – 2014-12)