Courtney Mui

Detail-oriented professional transitioning into data entry, with 52 WPM typing speed and experience handling customer transactions, inventory, and product information in fast-paced retail settings. Brings strong computer skills, careful attention to detail, and a background in cybersecurity and business administration. Ready to apply transferable skills in an entry-level data entry or administrative support role.

Shoe Sales Associate at Lord & Taylor (2014-03 – 2014-12)

• Supported customers with product selection, questions, and recommendations while maintaining a professional service experience.
• Opened customer accounts and entered customer information as part of the sales process.
• Shared product features and specifications, maintained customer relationships, and supported merchandising and markdown activities.

Markdown Sales Associate at Home Goods (2013-05 – 2013-11)

• Processed purchases and returns using cash, checks, gift cards, and credit cards with attention to transaction details.
• Assisted customers with product inquiries; restocked merchandise and supported inventory organization and product quality checks.
• Followed store opening and closing procedures and helped maintain accurate, orderly sales-floor displays.

Associate of Science in Cyber Security – Northern Virginia Community College (2019-05)

Associate of Arts in Business Administration – Garrett College (2013-05)

High School Diploma – McLean High School (2009-06)