Hospitality Industry / Management
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Over 20 yrs. experience within the restaurant industry (11 yrs. with Starr Organization)
Approx. 10 yrs. in retail / sales Management, Management Training (training new employees)
Excellent communicative abilities - written & verbal
Extremely adroit at maintaining a level of proficiency, organization and composure in high stress / high volume environments
Self motivator; very much a “people person”; good at motivating others
Commands the respect of co-workers and superiors as fair; hard working, honest
Intuitive improvisational skills (ex. life motto - “There’s always a way - no such thing as an unsolvable problem; just a matter of are we willing to do what needs to be done to solve it, even if it means thinking outside of the status quo box”)
As my resume (available upon request) attests, I have over 20 years front-of-the-house and (when needed) managerial experience in the hospitality industry - from the old Cafe Nola and Zanzibar Blue, to more recently the Starr Organization, Garces Group, the (no longer existent) The Bercy, and the Fitler Club. I also have 10+ years management and training-of-employees experience in other non-hospitality related establishments as well.
While I've never attended a culinary school (my alma mater was the Art Institute of Philadelphia), my knowledge of food, wine, and sprits, … and of how to manage people and scenarios under pressure, … came from the 20+ years within the restaurant world. So, I guess that would be my most relevant education in this scenario.