Cris Headley

Dedicated Human Resources Generalist with 20+ years of experience in HR and operations. I help organizations enhance compliance, improve employee relations, and streamline HR processes to create productive and engaged workplaces. I'm currently studying to can my HRCI PHR certification to further enhance my HR expertise. My examination is scheduled for April/May 2025.

✅ Enhanced new hire onboarding processes, significantly reducing orientation errors while fostering a sense of belonging from day one

✅ Spearheaded FCC compliance initiatives, maintaining perfect regulatory adherence and organizational credibility for over a decade

✅ Led complaint investigations and implemented effective resolution strategies, reducing workplace conflicts

✅ Collaborated with hiring managers to refine job descriptions and requirements, leading to more effective recruiting processes and improved candidate fit

✅ Ensured compliance with complex multi-state HR regulations, reducing risks and enhancing operational integrity.

I get excited about opportunities where I can drive HR excellence by improving compliance, employee relations, and process improvement to support organizational goals while creating supportive work environments.

I love connecting with professionals who are passionate about building strong, dynamic workplaces.

Maintained meticulous personnel records for 75+ employees, ensuring 100% compliance with HR regulations while creating efficient filing systems that improved record retrieval time by 30%.

Provided comprehensive administrative support to HR department by managing documentation, scheduling, and serving as first point of contact for employee inquiries, handling approximately 50+ requests weekly with 98% satisfaction rate.

Supported recruitment process by posting job advertisements, screening resumes, scheduling interviews, and coordinating onboarding activities, which reduced time-to-hire by 25% and enhanced new hire engagement.

Managed comprehensive HRIS data system, maintaining 100% accuracy in data entry while generating reports for payroll processing and leadership decision-making.

Ensured compliance with employment laws (FMLA, ADA, EEO), administered benefits programs, and effectively managed workers' medical leave claims, reducing case resolution time by 20%.

Bachelor in Business Administration | University of WA