Cristina B

Experienced professional with a strong business orientation and a proven track record in the hospital and healthcare industry. Expertise in office administration, payroll, data entry, supervisory skills, and enhancing customer satisfaction. Dedicated to upholding the highest standards of service and care for each patient.

Holds an Associate of Arts degree with a focus on Business Law and Management from California State University-Northridge and is currently pursuing a Bachelor of Arts in Business Administration with a concentration in Health Care Management

Experienced Senior Patient Care Coordinator and Clinic Operations Coordinator with a strong background in outpatient healthcare operations, administrative management, and patient experience enhancement. Skilled in overseeing daily clinical workflows, managing provider schedules, optimizing operational processes, and ensuring regulatory compliance. Recognized for excellent communication, problem‑solving abilities, and a consistent commitment to patient-centered care.

Proven track record in supporting multi-disciplinary teams, resolving complex patient issues, and improving service efficiency through process improvements and data accuracy. Adept at onboarding and training new caregivers, managing inventory, and facilitating cross-functional collaboration. Actively contributes to organizational culture and quality initiatives through participation in Safety, Patient Experience, and Staff Engagement (Fun) Committees.

Bachelor of Arts in Business Administration (In Progress)

Ashford University – Chandler, AZ

May 2022 – Present

Associate of Arts in Business Law & Management

California State University, Northridge – Los Angeles, CA

August 2005 – May 2009

High School Diploma

Benjamin Franklin High School – Los Angeles, CA

August 2001 – May 2005