Cristina Motruc

Passenger check-in agent - FRANKFURT AIRPORT, Global GSRM GmbH - 60549 Frankfurt am Main, Germany

(2022-04 - 2025)

Passenger and Baggage check-in Agent - SRL "Aeroport Handling" - str.Dacia 22/3, Chisinau, Moldova

(2017-04 - 2022-04)

• Passengers recepon at check-in desks
• Luggages and tickets check-in
• Delays and irregularities management
• Airline Services Management
• Passengers Boarding and Disembarking at the gateway, on the track or by bus

Customer service / call center - SRL "Shopping Consulting", delivery company BAYSHOP.COM - Chisinau, Moldova

(2015-10 - 2017-02)

• Provide accurate service informaton to customers
• Making calls to potential customers, interacting with customers to provide them with information about the company's services /products
• Managing and solving customer requests
• Adopt a positive and customer-oriented attitude
• Entering customer information in the internal software application

Human Resources Manager/ Recepon Manager - SRL "SEL SI C" - str. M. Eminescu 55, Chisinau, Moldova

(2014-03 - 2015-10)

• Record of holidays
• Perfecting the required documents (cadres order, vacation leave, production order)
• Record of current registers and periodical completion
• Evidence of workbooks, making metatables, calculating sick leaves

Accountant - SRL "SEL SI C" - str. M. Eminescu 55, Chisinau, Moldova

(2014-02 - 2015-10)

• Entering invoices in 1C
• Introducing and modifying calculations
• Performing inventory

Bachelor's degree - World Economy and International Economic Relations - The Academy of Economics Studies of Moldova (2012 - 2015)