CLOSING EXPERT at Target (2013-03 – Present)
- Resolve customer issues swiftly to boost satisfaction and loyalty.
- Collaborate with a team of 5 on closing tasks, ensuring timely completion and reducing errors in operations.
- Responsible for proper storage and identification of tooling and fixtures.
- Design engaging product displays to attract customers.
- Fostered a collaborative environment by mentoring team members, contributing to a more cohesive and effective closing process.
DATA ENTRY/ CLAIM SPECIALIST at SmartIMS (2022-01 – 2024-10)
- Executed data entry tasks with precision, ensuring accuracy in claims processing and contributing to a streamlined workflow.
- Implemented a verification process for claim submissions, enhancing accuracy and reducing processing errors significantly.
- Maintained comprehensive records of claims and data entries, facilitating easier audits and improving compliance with industry standards.
HOSPITAL SERVICES SPECIALIST at The Blood Connection (2019-01 – 2020-01)
- Created 200+ accurate labels and updated system records daily with patient sample information, ensuring compliance and reducing errors.
- Performed cleaning on 10+ terminals daily using hospital-grade disinfectants to maintain a safe and hygienic environment.
- Streamlined the shipping and receiving process for blood components, enhancing operational efficiency and ensuring timely deliveries.
- Maintained rigorous data accuracy for patient samples, supporting compliance with HIPAA regulations and improving overall trust in patient information management.
- Conducted thorough quality control checks on 100+ products weekly to maintain compliance with safety and quality standards.
