Crystal Jackson

Results-driven Registered Nurse with 18+ years of healthcare experience and over 12 years specializing in hospice care. Extensive expertise in hospice admissions, eligibility evaluations, referral development, physician relations, patient and family education, and interdisciplinary collaboration. Proven ability to build strong relationships with hospitals, physicians, skilled nursing facilities, assisted living communities, and community partners to facilitate timely hospice admissions and improve access to quality end-of-life care.

Hospice RN Case Manager / Admissions Nurse - Gentiva Hospice

(2024-11)

• Conduct comprehensive hospice evaluations and admissions, determine eligibility under Medicare guidelines, educate patients and families, coordinate transitions to hospice care, collaborate with physicians and referral sources, and maintain compliance with regulatory standards.

Hospice RN Case Manager - LHC Group

(2018-03 - 2024-11)

• Managed hospice caseloads, collaborated with physicians and families, provided education regarding hospice services, and supported admissions and eligibility evaluations.

Hospice RN Case Manager - Amedisys

(2018-01 - 2018-02)

Case Manager - Carolina Collaborative Community Care

(2017-08 - 2018-01)

Hospice RN Case Manager - Community Hospice

(2013-09 - 2017-08)

RN Staff Nurse, Labor & Delivery - Southeastern Regional Medical Center

Registered Nurse - Fayetteville Otolaryngology

Associate Degree - Nursing - Robeson Community College