Executive Director/Wellness Director - COTTAGES AT BELLEAIR - Clearwater, FL
(2025-08 - 2026-08)
Transitioned to align with core values
- Directed operational, financial and clinical performance across an 8 building 100 bed assisted living and memory care campus.
- Cleared level 2 ACHA citation within the first 30 days of hire and Maintained regulatory compliance with all State agencies, always survey ready with oversight of all risk management protocols.
- Clinical Leadership- On call for all staffing needs during the entire tenure. Directed nursing teams to ensure continuous high quality care for memory care and assisted living residents.
- Spearheaded specialized memory care programming that improved resident engagement and reduced behavioral incidents.
- Filled in as Marketing Director and improved census by 20 percent.
- Filled is BOM/HR director ensuring compliance at all times.
- Revenue growth by ensuring all departments were in alignment with census budgets as well as reduced staff turnover through active retention strategies and hands-on leadership. Decreased over time by over 50% and staffing cost by over 60%.
- Monthly P&L Management generated and analyzed monthly profit and loss statements to track financial performance, reduce costs and optimize budget allocation. Presented key performance and community updates.
- Completed an almost perfect Bi-Annual survey as acting Wellness Director and Executive Director.
Executive Director - FAMILY EXTENDED CARE - Spring Hill, FL
(2023-10 - 2025-05)
left to care for injured family member out of state
- Provided oversight and directed daily operations of the community, mentoring and supporting Department Directors, ensuring monthly financial and operational goals were met, interacting daily with staff, residents, and family members, and ensuring budgets were followed and the community remained in compliance with state and federal regulations. On call 24/7.
- Participated in all aspects of sales and marketing, conducting tours, interacting with prospective residents and family members, and ensuring that occupancy and revenue generation objectives were met monthly.
- Connected with families, residents, and service providers to ensure exceptional care.
- Mentored, hired, onboarded, and supported staff while promoting a collaborative environment.
- Maintained ambitious standards in service delivery and personalized care.
- Understood and ensured that the community complied with federal and state guidelines and regulations.
- Lead the implementation of written policies and procedures that reflected the goals and objectives of the company and community.
- Provided hands-on, direct leadership and guidance to the sales and marketing/census development function.
- Fully responsible for the financial performance of the community, interacting with the home office regularly.
- During tenure, increased occupancy by 29%, maintaining above budgeted level, keeping NOI at $194K.
- Managed Dietary staff hours to under 300/week and brought PRD cost down by 40%, with annual savings of $45k.
- Reduced Maintenance Department spending by hiring a Manager and internalizing all maintenance services.
- Reduced Care Staff overtime hours to zero while maintaining standard staff per census ratio.
Executive Director - HUDSON MANOR ASSISTED LIVING - Davis Islands, FL
(2022-05 - 2023-10)
community sold, new management company
- Responsible for the everyday execution of operations, held weekly management meetings, supervised, directed, and motivated staff serving as a direct resource and maintaining an open-door policy. On call 24/7.
- Participated in all aspects of sales and marketing, conducting tours, interacting with prospective residents and family members, and ensuring that occupancy and revenue generation objectives were met monthly.
- During tenure, increased occupancy by 17%, maintaining above budgeted level, keeping NOI at $258K.
- Renewed Dietary budget, reducing PRD cost over 50% and staffing by 40%, with annual savings of $45K.
- Reviewed the Housekeeping supplies budget and successfully reduced costs over 33%.
- Implemented and participated in internal and external marketing events for the community.
- Ensured state regulations and company policies were followed, remaining survey deficiency free.
- Responsible for budgeting, P&L, and monthly financial and operations review with the Corporate Office.
- Conducted regular team meetings and ensured the community was kept survey ready.
- Monitored resident care and implemented care plans and emergency procedures when necessary.
- Oversaw the recruitment of new employees, coordinating training classes and orientation programs.
- Enforced safe and fiscally responsible admissions and retention.
- Facilitated with collections of monthly and past due payments.
- Directed 2 hurricane evacuations of the entire community.
- Worked collaboratively with physicians and outside health care agencies to implement appropriate healthcare programs.
- Served as Kitchen Manager (during absence) in conjunction with Executive Director duties, remaining citation free.
Executive Director - WALTON PLACE ASSISTED LIVING - Tarpon Springs, FL
(2021-06 - 2022-04)
- Provided oversight and directed daily operations of the community, mentoring and supporting Department Directors, ensuring monthly financial and operational goals were met, interacting daily with staff, residents, and family members, and ensuring budgets were followed and the community remained in compliance with state and federal regulations. On call 24/7.
- Improved and implemented all budgets for each department in the community.
- Increased revenue by ensuring collections and billing were kept current, and increased census by 20%.
- Increased staff morale and production while reducing overtime.
- Hired and trained new Department Directors and ensured the provision of quality resident care.
- Successfully passed health department and group inspections and AHCA and fire inspections without violations.
- Improved kitchen budget by working with a culinary team and reducing costs by 50%.
- Implemented more staff in-services and training.
- Directed with hands-on management style, mentoring staff and fostering on-the-floor training in each department.
- Marketed and networked within the community developing referral relationships hospitals, physicians, and home health companies.
- Closely monitored Medicaid billing, building relationships with each Medicaid Provider's Case Manager and billing representative.
- Renewed the Medicaid provider license for the building.
- Lead the implementation of written policies and procedures that reflected the goals and objectives of the company and community.
- Provided hands-on, direct leadership and guidance to the sales and marketing/census development function.
- Fully responsible for the financial performance of the community, interacting with the home office regularly.
- During tenure, increased occupancy by 29%, maintaining above budgeted level, keeping NOI at $194K.
- Managed Dietary staff hours to under 300/week and brought PRD cost down by 40%, with annual savings of $45k.
- Reduced Maintenance Department spending by hiring a Manager and internalizing all maintenance services.
- Reduced Care Staff overtime hours to zero while maintaining standard staff per census ratio.
Administrator in Training (AIT) - ANGEL SENIOR LIVING AT CONNERTON COURT - Land O' Lakes, FL
(2020-04 - 2021-06)
- Participated in the AIT program receiving direct training serving under a Regional Director.
- Worked in each department of the community providing oversight of operations and assisting with department administration.
- Served as Manager on Duty for the community on weekends and covered for Department Directors when absent as well.
- Familiarity with regulations, procedures, and guidelines for the community, ensuring overall compliance.
- Continued to develop leadership abilities working with teams of individuals in all community areas.
Administrator, Marketer - HANNA OAKS ASSISTED LIVING - Tampa, FL
(2017-08 - 2019-09)
- Proficient in directing Assisted Living operations at each community, managing staff, ensuring the provision of quality resident care and overall compliance of service areas.
- Responsible for hiring and training staff and leading by example, interacting daily with team members, residents, and family members.
- Provided hands-on management with residents and family members to successfully diffuse potentially difficult situations.
- Lead by example, providing care to residents and interacting with staff to ensure quality care.
- Created goals, implemented and managed budget, ensured compliance, and continually met state standards of care.
- Ordered all supplies for the building including the kitchen.
- Remained in direct contact with all Physicians and pharmacies for each resident as well as Home Health providers.
- Managed Human Resources function and payroll.
- Created policy and procedure manuals and maintained employee and resident files per state standards.
- Corrected all 1823's for residents.
- Created logbooks for different areas of the communities.
- Provided oversight of Medication Administration.
- Ensured staff received and participated in training and continuing education per state rules and regulations.
- Led monthly employee meetings and conducted ongoing educational courses.
- Created the monthly activity calendar and managed weekly group therapeutic activities specific for limited mental health residents.
- Created disaster plan manuals and ensured staff compliance.
- Corrected 1823's for residents.
- Seamlessly managed all aspects of marketing communications, including direct marketing.
- Responsible for public relations and volunteered for events within the community to publicize services.
- Coordinated with all levels of management and worked independently to achieve monthly census and occupancy objectives.
- Evaluated and recommended future building improvements.
- Created and maintained external and internal constituency networks, managing referral base.
- Planned events for marketing purposes.
Certified Nursing Assistant, Activities Director - Home Health - Clearwater, FL
(2013-03 - 2017-08)
Home Health and Skilled Nursing Venues
Administrator/sales Experience - AMERICAN WELL CARE - New Port Richey, FL
