Crystal Thomas

I am a dedicated Medical Assistant with over 7 years of experience providing patient care at a Native American clinic. I also have experience as an HIM tech in managing patient records, ensuring data accuracy, and maintaining strict confidentiality while complying with HIPAA regulations. Throughout my career, I’ve developed a deep understanding of both clinical and administrative tasks.

I look forward to continuing my journey in healthcare and contributing to positive patient experiences. Currently I am relocating to Minnesota and looking for work.

 Las Vegas Paiute Tribe Health & Human Services Medical Assistant August 2022 to Present

• Perform blood tests, EKG's, visual acuity, urine and hearing tests & administer injections to pediatric and adult patients
• Assisted physicians in examinations and treatments
• Coordinate with Diabetes Director with managing labs of diabetic patients
• Assist healthcare professionals in providing patient pre-visit process including checking in patients, insurance verification and collecting patient account copay and balances.
• Handle patient inquiries, scheduling appointments, and managing medical records.
• Insurance Authorization and Referral entry
• Answering phones, scanning, and faxing documents

Las Vegas Paiute Tribe Health & Human Services HIM Tech June 2017 to August 2022

Managed calendar and scheduled appointments for providers based on optimal patient loads and clinician availability.

Organized and maintained physical and electronic patient records, ensuring easy access for medical staff.

Verified and processed all mail/medical record requests/authorizations that were HIPAA compliant.

Assisted in the transition from paper-based to electronic health records, enhancing data accessibility and reducing administrative errors.

Provides medical record information by answering questions and requests of patients, clinical staff, law firms, insurance companies and government agencies.

Las Vegas Pain Institute & Urgent Care Medical Assistant June 2015 to June 2017

• Completed clinical procedures and gathered patient data for interpretation by physician.
• Administer Vaccines, phlebotomy, urinalysis, and other laboratory specimens, EKG Set up
• Kept medical supplies in sufficient stock by monitoring levels and submitting replenishment orders before depleted.
• Performed clerical duties, such as word processing, data entry, answering phones and filing.
• Verify insurances, initiate prior authorizations for radiology and procedures

Carrington College Medical Assistant Certificate Graduated in 2015