Medical Receptionist at Bodylase Medical Spa (2025-01 – Present)
- Provided patient-centered front-office and clinical support by coordinating appointments, managing patient flow, and assisting with intake and check-out processes
- Assisted licensed medical providers during procedures by preparing treatment rooms, setting up equipment and devices, and ensuring supplies were properly staged
- Applied topical lidocaine numbing agents under provider direction in preparation for clinical treatments
- Supported daily clinical operations by maintaining clean, organized procedure rooms in accordance with medical and safety standards
- Handled patient documentation, payments, and confidential information while maintaining strict HIPAA compliance
- Communicated effectively with providers and patients to promote comfort, safety, and efficient clinical workflows
Guest Coordinator at The Skin Bar Medical Spa (2024-01 – 2024-10)
- Provided exceptional customer service throughout all aspects of client appointments, including booking, checking in/out, answering questions and providing product and service knowledge - over the phone and in person
- Kept detailed logs of all retail inventory, and maintained a clean and inviting atmosphere to customer facing areas of the spa
- Upheld all HIPAA regulations and necessary medical documentation for applicable services
- Assisted customers with questions on products and services
- Detailed in displaying product knowledge
- Hosted regular counter events to promote new products
- Used Point of Sale terminals to ring up customers after completing sales
Sales Associate at Nourish Natural Bath Products (2023-06 – 2024-01)
- Demonstrated in-depth product knowledge, assisting customers with product selection and providing informative recommendations
- Established strong rapport with customers, resulting in repeat business and positive customer reviews
Beauty Sales Associate at Target (2018-07 – 2018-11)
- Assisted customers with questions on products and services
- Detailed in displaying product knowledge
- Hosted regular counter events to promote new products
- Used Point of Sale terminals to ring up customers after completing sales
Clerical Auditor at Red River Home Health (2017-04 – 2017-08)
- Perform personal bookkeeping services
- Classify, record, and summarize numerical and financial data to compile and keep financial records, using computers
- Perform general office duties such as filing, answering telephones, and handling routine correspondence, including regularly operating a fax machine and other basic office equipment
- Regularly handled confidential patient medical files and upheld HIPAA regulations
Medical Receptionist at Falls Chiropractic & Injury (2015-12 – 2016-12)
- Greet persons entering the clinic
- Receive payment and record receipts for services
- Transmit information or documents to customers, using computer, mail, or facsimile machine
- Perform administrative support tasks, as well as operating electronic devices to work with pay records, invoices, balance sheets, or other documents
