Crystal Trontvet

Highly motivated and detail-oriented EFDA candidate recently graduated from an accredited dental assisting program. Comprehensive training in chairside assisting, restorative procedures, radiography, infection control, patient education, and clinical support. Recognized for professionalism, strong work ethic, excellent communication skills, and the ability to provide compassionate patient care in fast-paced clinical environments.

Seeking to contribute clinical knowledge and dedication to excellence within a progressive dental practice.

Sales Representative at Russell Cellular Verizon Wireless (2023-12 – 2024-06)

• Informed customers about mobile plans and promotions to increase interest and sales.
• Showcased devices and plans to improve customer understanding and engagement.
• Assisted customers with product selection and service inquiries.
• Resolved customer complaints and issues swiftly to enhance satisfaction.
• Used excellent verbal skills to engage customers in conversation and effectively determine needs and requirements.

Grocery Supervisor at DJ's Grocery (2019-01 – 2023-11)

• Managed inventory levels and organized product displays to enhance customer accessibility and shopping experience.
• Delegated tasks to staff, prioritizing responsibilities and aligning team goals with store objectives.
• Trained and mentored new staff on store policies and customer service techniques.
• Monitored cashier performance, providing targeted feedback and coaching to improve service quality.
• Provided exceptional customer service by responding to inquiries and resolving complaints in a timely manner.
• Resolved customer complaints efficiently to maintain a positive shopping experience.
• Performed daily opening and closing procedures including counting money drawers and verifying receipts.

Cashier at Fred Meyer (2018-03 – 2018-12)

• Handled cash register operations, ensuring accurate processing of cash and credit transactions.
• Processed payments accurately through cash, check, credit card, gift card, or automatic debit at cash register.
• Processed customer transactions accurately and efficiently at a busy retail environment.
• Maintained clean and organized checkout areas to enhance customer experience.
• Greeted customers and addressed inquiries about store products and services to enhance customer satisfaction.
• Provided excellent customer service while promoting loyalty programs to increase sales potential.

Certificate in Dental Assisting – Umpqua Community College

Training in Dental Assisting – Hamm Dentistry

Training in Dental Assisting – Current Orthodontics