Cuong Mai

Information Technology student at Georgia State University with hands-on experience deploying and managing multi-node private cloud infrastructure, distributed computing clusters, and Linux-based server environments. Passionate about cloud computing and infrastructure engineering, with a career goal of designing and operating scalable cloud systems. Brings strong problem-solving, adaptability, and team coordination skills developed across technical coursework and professional experience.

Manager - Beaute & Le Bar Nail Lounge

(2023-01)

• Managed scheduling and task assignment for nail technicians, balancing customer workload across staff to ensure equitable distribution and minimize wait times
• Tracked per-technician customer counts in real time to optimize floor operations and maintain service fairness
• Coordinated front-of-house operations and resolved customer concerns to maintain a high-quality service environment

Team Member - Target

(2022-01 - 2023-12)

• Trained new employees on store operations, order fulfillment procedures, and customer service standards
• Managed inventory organization and restocking to maintain accurate stock levels and a clean sales floor

Cook / Server - DUA Vietnamese Restaurant

(2021-01 - 2022-12)

• Prepared and delivered food orders efficiently during high-volume service periods, maintaining quality and accuracy
• Collaborated with kitchen and front-of-house staff to ensure smooth operations under pressure

Bachelor of Information Technology - Artificial Intelligence - Georgia State University (2027-12)