Cynthia Chilungu

Results-driven supply chain professional with 2+ years of experience across procurement, sourcing, supplier relations, and operations. Proven ability to analyze data, manage vendor relationships, optimize processes, and support strategic initiatives in fast-paced environments. Pursuing an MS in Supply Chain Management at Washington University in St. Louis, with a strong foundation in negotiation, compliance, and cross-functional collaboration.

Procurement Officer at Women's Bank (2023-01 – Present)

Procurement Officer responsible for supplier negotiations, cost analysis, and supply chain optimization

• Negotiated contract terms with 10+ suppliers, reducing procurement costs and improving delivery lead times across key product categories.
• Conducted spend analysis on purchasing data to identify cost-saving opportunities, cutting excess inventory by optimizing reorder points and safety stock levels.
• Managed end-to-end supplier relationships, monitoring KPIs for on-time delivery and quality compliance to ensure consistent supply chain performance.
• Redesigned procurement workflows by eliminating redundant approval steps, reducing purchase order processing time and improving team efficiency.

Procurement Graduate Trainee at Women's Bank (2022-01 – 2022-12)

Graduate trainee supporting procurement operations and supplier management

• Led supplier negotiations for recurring contracts, securing favorable pricing and payment terms that contributed directly to departmental budget savings.
• Partnered with finance, operations, and logistics teams to align purchasing schedules with demand forecasts, reducing stockouts and overstock incidents.
• Supported quarterly cost analysis by benchmarking supplier quotes against market rates, enabling data-driven sourcing decisions.
• Monitored commodity price trends and supply market conditions, providing procurement team with actionable insights to guide strategic purchasing.

Procurement Intern at Women's Bank (2019-09 – 2020-08)

Intern supporting vendor evaluation, supplier performance tracking, and procurement planning

• Evaluated and onboarded new vendors through a structured qualification process, improving supplier quality scores and diversifying the supply base.
• Assisted in consolidating supplier selection criteria, reducing the number of approved vendors while achieving cost savings through volume consolidation.
• Tracked and reported on supplier delivery performance metrics, flagging non-compliance issues and supporting corrective action planning.
• Prepared market trend reports to support annual procurement planning, improving demand forecasting accuracy and inventory turnover.

Master of Science in Supply Chain Management – Washington University in St. Louis (2026-12)

Bachelor's in Retail and Logistics Management – Midlands State University (2017-01 – 2021-12)