Cynthia Quinones

Reliable and detail-oriented professional with experience in customer service, administrative support, documentation, scheduling, and working in fast-paced environments. Strong communication, organizational, and problem-solving skills with the ability to manage multiple priorities while providing excellent service to clients, patients, and team members. Known for professionalism, adaptability, and commitment to accuracy and efficiency.

Receptionist/Patient Care Technician at Fresenius Medical Care (2022-07 – Present)

• Maintained accurate records and documentation.
• Coordinated with healthcare professionals, patients, and families.
• Provided excellent customer service and professional communication.
• Assisted with scheduling, patient education, and follow-up activities.
• Ensured compliance with company policies and confidentiality requirements.
• Demonstrated strong attention to detail when handling patient information and treatment records.

Collections Specialist | Legal Administrative Assistant

• Assisted with the collection of delinquent HOA accounts in a law firm environment.
• Communicated with homeowners, HOA representatives, and attorneys regarding account status and payment arrangements.
• Maintained accurate records and documentation.
• Handled confidential financial and legal information.
• Managed phone calls, correspondence, and follow-up communications.
• Performed data entry and administrative support duties while ensuring accuracy and attention to detail.

Nursing Prerequisite Course Work – Mohave Community College

High School Diploma – Cedar High School (2015-05)