Cynthia Whitfield

Reliable and hardworking professional with extensive experience in customer service, manufacturing, production, and administrative support. Skilled in assisting customers, handling transactions, maintaining records, operating computer systems, and meeting production goals. Strong attention to detail with proven ability to work independently and as part of a team in fast-paced environments. Authorized to work in the US for any employer

Production Worker/Factory - SMS Services - Fort Wayne, IN

(2018-06 - 2026-05)

• Worked in a fast-paced manufacturing environment while meeting daily production goals
• Assembled, packaged, picked, products
• Followed safety procedures and company guidelines
• Maintained a clean and organized work area
• Worked effectively with team members to compete production task.

Customer Service - Personal Logistics - Fort Wayne, IN

(2003-05 - 2018-05)

Customer Service, cashier, computer

• Assisted customers with questions
• Handled emails, inbound calls, and outbound calls
• Assistant Manager
• Warehouse pick up
• Warehouse drop off
• Warehouse package handler

Customer Service - AVI Food Services - Fort Wayne, IN

(2000-02 - 2003-04)

• Assisted customers with a warm and professional attitude
• Assisted customers with questions
• Interacted with customers
• Handled emails, inbound calls, and outbound calls
• Booked appointments
• Handled billing issues and order inquiries
• Took inventory
• Operated the cash drawer

High school or equivalent - Wayne High School

Upper secondary education - Wayne High School (1998)