Retail Sales Associate - Bath and Body Works - Spartanburg, SC
(2024-05)
Delivered exceptional customer service, enhancing the overall shopping experience and fostering brand loyalty.
- Welcomed customers at the entrance, creating a friendly atmosphere and helped with product questions, selections, and purchases.
- Assisted customers with inquiries and product selection. Complete purchases, locate items, and join reward programs.
- Addressed customer inquiries regarding store policies and resolved concerns, contributing to a positive shopping experience.
- Answered questions about store policies and addressed customer concerns.
- Engaged customers on the sales floor to promote special offers and events, increasing promotion awareness and driving sales conversions.
- Promoted special offers and events by engaging with customers on the sales floor, driving awareness of promotions, and boosting sales conversion rates.
- Built customer loyalty and retention by delivering excellent shopping experiences.
- Used the in-store system to locate inventory and place special orders for customers.
- Maintained knowledge of current promotions and product offerings to enhance customer engagement.
Retail Cashier - Ingle Supermarket - Boiling Springs, SC
(2025-11 - 2026-02)
Processed customer transactions accurately and efficiently at the point of sale.
- Maintained clean, organized checkout area, contributing to a positive customer experience.
- Processed credit, debit card, and cash transactions correctly and provided accurate change to avoid customer confusion or disputes.
- Maintained a clean and organized checkout area to enhance customer experience.
- Collaborated with team members to streamline service speed during peak hours.
- Assisted customers with product inquiries, ensuring satisfaction and support.
- Delivered excellent service through active listening, effectively addressing customers' needs.
- Welcomed customers with friendly greetings to create a positive shopping atmosphere. To build a welcoming and positive atmosphere within the store.
- Trained new employees on company policies, register operations, and effective communication techniques with customers.
- Handled cash with high accuracy and checked bills for fraud.
Customer Service Representative - Big Lots Stores, Inc. - Spartanburg, SC
(2025-06 - 2025-07)
Resolved customer inquiries efficiently, improving satisfaction and contributing to retention.
- Collaborated with team members to streamline communication processes, reducing response times.
- Addressed customer requests for products, services, and company information, ensuring accurate and timely support.
- Assisted with unloading freight and organizing products on the sales floor.
Retail Associate - Bargain Hunt - Spartanburg, SC
(2023-04 - 2024-05)
Greeted customers and helped with product questions, selections, and purchases.
- Ensured a clean and organized sales floor, enhancing customer comfort and shopping experience.
- Executed transactions efficiently using point-of-sale systems, guaranteeing accuracy in cash handling.
- Engaged in friendly conversation with the customer to better uncover individual needs.
- Maintained a clean and organized sales floor to promote a welcoming environment.
- Processed transactions swiftly using point-of-sale systems, ensuring accuracy in cash handling.
- Performed cash, card, and check transactions to complete customer purchases.
- Oversaw daily cash register functions to ensure smooth transactions.
- Engaged customers in friendly conversation to identify individual needs and recommend suitable products.
- Checked pricing, scanned items, applied discounts, and printed receipts to ring up customers.
- Stocked shelves and arranged merchandise to optimize product visibility and accessibility.
- Stocked merchandise, clearly labeling items, and arranging according to size or color.
- Provided training to new cashiers on register operations and customer service.
Legal Secretary - Attorney M. Parker Vick - Spartanburg, SC
(1986-08 - 1991-09)
Drafted legal documents and correspondence, maintaining high standards of accuracy and professionalism.
- Assisted in drafting legal documents such as pleadings, motions, and briefs, contributing to successful case resolutions.
- Streamlined communication between clients and attorney, strengthening client relationships and increasing satisfaction.
- Coordinated with court personnel regarding filing deadlines, ensuring compliance with legal requirements and timelines.
- Filed documents with courts on behalf of the attorney.
- Transcribed legal documents and phone conversations.
- Coordinated delivery of legal correspondence, ensuring timely receipt by clients, witnesses, and court officials.
- Systematically organized court files to ensure easy access during proceedings.
- Handled incoming and outgoing calls to clients and prospects, providing essential information.
- Improved client satisfaction by providing timely and accurate legal document preparation.
- Provided exceptional customer service when greeting clients and answering phone calls, fostering a welcoming environment.
- Accurately filed legal documents with courts to support the attorney's cases.
- Screened telephone calls and forwarded to appropriate departments.
- Maintained strict confidentiality of sensitive information to protect client privacy and uphold professional ethics.
- Maintained strict confidentiality of all client and firm information, reinforcing firm's commitment to client privacy.
- Enhanced office efficiency by streamlining filing systems, making critical documents easily accessible for urgent legal matters.
- Enhanced client satisfaction through timely and accurate preparation of legal documents.
- Created and printed legal documents for attorneys to review.
- Arranged for delivery of legal correspondence to clients, witnesses, and court officials.
- Developed and maintained filing and retrieval systems.
- Reduced errors in legal documents by implementing thorough proofreading processes.
- Completed data entry of legal documents into electronic filing systems.
Administrative Assistant - Motor Vehicle Division - Greenville, SC
(1980-06 - 1984-01)
Responded to customer inquiries, delivering accurate information on licensing and registration processes to enhance customer understanding.
- Facilitated driver's license renewal by administering oral tests and processing information through NCIC.
- Facilitated training for new staff on administrative policies and operational protocols to ensure compliance and smooth onboarding.
- Maintained confidentiality of sensitive information by adhering to strict privacy policies and implementing secure filing systems.
- Maintained confidentiality of sensitive information, adhering strictly to data protection regulations.
- Facilitated driver's license renewal process by verifying applicant information and ensuring compliance with state regulations, giving Oral tests, and running information through NCIC, checking for driver's license suspension.
