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Hardworking employee with over 3 years of experience in customer service, multitasking, and time management. Devoted to giving every customer a positive and memorable experience. Adapt at working effectively unsupervised and quickly mastering new skills.

Machine Operator - TAYLOR TECHNOLOGIES - Baltimore, MD

(2023-01)

• Followed safety protocols and wore required PPE on every shift
• Performed routine cleaning, maintenance, and basic troubleshooting to cut downtime
• Prepared machines for production by assembling components, calibrating, and starting runs
• Adjusted feed rates and tooling during runs, shortening cycle time and improving throughput
• Trained new operators on lockout-tagout and machine controls, raising floor safety and competence
• Logged machine performance and defect types in Excel to support targeted maintenance planning

Overnight Stock Associate - Walmart - Eldersburg, MD

(2024-02 - 2025-05)

• Efficiently restocked shelves and organized inventory during overnight shifts, ensuring products were readily available for customers in the morning
• Maintained accurate records of stock levels and communicated with management to ensure timely replenishment of low-stock items
• Collaborated with team members to unload delivery trucks and efficiently distribute merchandise throughout the store
• Assisted customers with locating products and provided friendly customer service when needed during overnight hours
• Operated equipment such as pallet jacks and hand trucks to transport heavy items safely and efficiently

Valet - Heritage Toyota Catonsville - Catonsville, MD

(2023-03 - 2024-08)

• Provided exceptional valet service to guests, ensuring a positive and memorable experience
• Efficiently parked and retrieved vehicles in a timely manner, maintaining a smooth flow of operations
• Demonstrated strong attention to detail by accurately recording vehicle information and ensuring the safekeeping of keys
• Maintained cleanliness and organization of the valet area, creating an inviting atmosphere for guests
• Resolved customer complaints or issues promptly and professionally, ensuring guest satisfaction at all times
• Trained new valet staff on company policies, procedures, and customer service standards

Delivery Driver Associate - Amazon Warehouse - Sparrows Point, MD

(2023-04 - 2023-10)

• Delivered packages to customers' homes and businesses in a timely and efficient manner
• Maintained a high level of customer service by ensuring accurate and on-time deliveries
• Utilized GPS navigation systems to plan the most efficient delivery routes
• Adhered to all safety protocols and traffic laws while operating delivery vehicles
• Managed inventory of delivered packages, ensuring accuracy and completeness
• Collaborated with team members to load delivery vehicles with packages for daily routes

Car Detailer/Driver - Diamonds Detailing - Owings Mills, MD

(2022-06 - 2022-12)

• Performed interior and exterior cleaning: vacuumed, shampooed carpets, washed windows, polished surfaces
• Removed dirt, stains, and debris from vehicle interiors and exteriors with specialized tools and equipment
• Applied wax and protective coatings to preserve vehicle paint finish
• Kept work area clean and organized to finish detail jobs efficiently
• Followed safety protocols when handling chemicals and operating machinery
• Inspected completed work for missed spots or imperfections before returning vehicles to customers

Construction Engineering - Engineering - University of Maryland Eastern Shore (2019-08 - 2022-06)

High school diploma - Woodlawn High School (2015-08 - 2019-08)