D. Ponalay

experienced graphic designer with 10 years of experience in the print and design industries, specializing in visual communication and customer engagement. Proven ability to manage multiple projects efficiently while maintaining high-quality standards. Proficient in Apple and Adobe creator suites, with a strong background in product demonstrations and customer support.

Demonstrated leadership in team environments, enhancing workflow processes and driving productivity. Seeking to leverage design expertise to contribute to innovative projects in a dynamic organization.

Willing to relocate: Anywhere. Authorized to work in the US for any employer.

Kitchen Manager - Alta cafe - San Diego, CA

(2026-02)

• manages all back of house operations, maintains stocking, prepares orders, preps goods, monitors quality control

Grill Cook - CAVA - San Diego, CA

(2025-06 - 2026-03)

I'm a food line server and cashier at one of our busiest stores in the nation. In the workplace I'm responsible for setting up and/or maintaining my station, interacting with customers with insightful food recommendations and dietary advice, and working calmly and efficiently amongst busy and loud conditions. On many accessions, I aid my colleagues with various tasks including, dishwashing, food running and supply fetching.

Sales Associate - Best Buy - Goleta, CA

(2025-02 - 2026-02)

• Provided technical expertise and product knowledge to customers, addressing their needs and recommending appropriate solutions
• Delivered compelling presentations and demonstrations of products or services to potential customers, effectively communicating value propositions
• Participated in regular training sessions to stay updated on product features, industry trends, and sales techniques
• Utilized Best Buy software to track customer preferences, purchase history, and follow-up on potential leads
• Contributed to the achievement of store goals by actively upselling products and suggesting complementary items
• Maintained a clean and organized work environment to enhance the shopping experience for customers
• Effectively communicated promotions, discounts, and special offers to customers at the point of sale

Busser/Server - Jane Restaurant - Santa Barbara, CA

(2025-01 - 2025-05)

• Maintained cleanliness of dining area by promptly clearing tables, sanitizing surfaces, and restocking supplies as needed
• Adhered to all food safety regulations to ensure the health and well-being of customers
• Managed inventory levels of supplies such as napkins, utensils, condiments etc. ensuring availability during peak hours
• Assisted in the setup and breakdown of dining areas for special events, ensuring a seamless transition between services
• Demonstrated strong problem-solving skills by resolving issues related to food quality or service promptly and effectively
• Collaborated with kitchen staff to ensure accurate delivery of food orders according to guest specifications
• Demonstrated strong attention to detail in setting up table settings according to restaurant standards
• Worked efficiently under pressure while maintaining a positive attitude in fast-paced environments
• Communicated effectively with fellow team members to coordinate tasks and provide seamless service to customers

Graphic Designer - SBprinter.com - Santa Barbara, CA

(2018-09 - 2025-05)

• Collaborated with customers to understand their specific printing needs and provide recommendations
• Met tight deadlines while maintaining attention to detail and producing consistent results
• Worked efficiently under pressure during peak production periods without compromising quality standards
• Suggested improvements in workflow processes that resulted in increased productivity
• Demonstrated expertise in specialty printing techniques such as sending and checking prints, binding, coiling, & folding books/pamphlets
• Developed effective strategies for managing multiple print jobs simultaneously without compromising quality standards

High school diploma - Shiloh Academy (2013-09 - 2024-12)

High school diploma or GED