Dahlia Blake

Energetic, dependable, and customer-focused university student currently participating in a Exchange Program in the United States for the summer. Experienced in customer service, cash handling, food service, sales support, and working efficiently in fast-paced hospitality and retail environments. Skilled at creating positive guest experiences, handling transactions accurately, maintaining cleanliness standards, and supporting daily operations.

ServSafe Certified with strong interpersonal skills, adaptability, attention to detail, and a commitment to excellent service.

Sales Desk Associate / Cashier - Progressive Foods (Shoppers Fair Manchester) - 5 ½ Caledonia Road, Mandeville, Jamaica

(2024-05 - 2024-08)

• Processed customer purchases and cash transactions accurately using POS systems
• Provided friendly and professional customer service while assisting customers with products and inquiries
• Balanced cash drawers and ensured accuracy in daily transactions
• Maintained organized checkout and sales desk areas in a fast-paced retail environment
• Assisted with stocking merchandise and maintaining store presentation standards
• Handled customer concerns professionally and supported efficient store operations
• Demonstrated strong communication, teamwork, and multitasking skills during busy periods

Restaurant Attendant / Cash Handler - Juici Patties - Mandeville, Jamaica

(2025-05 - 2025-09)

• Provided excellent customer service by greeting guests and creating a welcoming dining experience
• Processed cash and register transactions accurately while handling payments responsibly
• Assisted customers with orders and resolved concerns professionally
• Supported food preparation and maintained food safety and sanitation standards
• Maintained clean and organized service and dining areas
• Worked effectively in fast-paced environments during peak hours
• Collaborated with team members to ensure smooth daily operations

Bachelor of Laws - LLB - University of the West Indies (UWI) (2026)