Dahlia McKenzie

Versatile professional with experience in legal administration, education, academic coordination, and business operations. Skilled in client intake, document preparation, case and records management, scheduling, stakeholder communication, and handling confidential information. Experienced in supporting immigration matters, coordinating educational programs, supervising staff, and overseeing daily administrative operations.

Holds an MBA, a bachelor's degree in business, and a diploma in education. Known for strong organization, professional communication, multitasking, and effectively managing competing priorities.

LEGAL ASSISTANT at International Law Group (2024-01 – 2026-08)

Provide administrative and client support in an immigration law environment, maintaining a professional and welcoming experience for clients.

• Greet clients, answer telephone calls, respond to routine inquiries, and schedule appointments.
• Conduct client intake by collecting and organizing information regarding immigration history, family circumstances, and case objectives.
• Assist with assembling immigration applications, supporting documentation, and filing packets for attorney review.
• Maintain accurate and organized electronic and physical case files.
• Track important USCIS deadlines and assist with ensuring timely preparation of required responses and documentation.
• Communicate with clients by telephone and email to provide routine case updates and request outstanding information or documentation.
• Assist clients with organizing documents and preparing for immigration interviews based on attorney instructions.
• Draft letters, cover sheets, timelines, declarations, and other legal documents for attorney's review.
• Provide administrative and billing support, invoice preparation, appointment scheduling, and general office coordination.
• Handle sensitive and confidential client information with professionalism and discretion.

TEACHER at Bennett Academy (2018-08 – 2019-07)

• Developed and implemented daily lesson plans aligned with approved curriculum and student learning objectives.
• Collaborated with teachers and administrators to develop, evaluate, and improve elementary school programs.
• Worked with staff members to coordinate lesson schedules and instructional activities designed to promote student learning.
• Communicated with parents, guardians, teachers, counselors, and administrators to address student academic and behavioral concerns.
• Maintained a structured classroom environment that supported student engagement and academic development.

TEACHER — SCIENCE/STEM & COLLEGE PREPARATION at Harvest Preparatory Academy (2016-08 – 2017-07)

• Delivered instruction in Science, STEM, and college preparation.
• Created daily lesson plans that connected theoretical concepts with practical applications.
• Maintained weekly grade inventories and daily attendance records.
• Participated in parent-teacher conferences and communicated student progress with families.
• Supported students in developing academic skills and preparing for future educational opportunities.

CAP COORDINATOR at Spanish Town High School (2015-01 – 2016-07)

• Coordinated orientation activities for new students.
• Prepared and managed school timetables and scheduling activities.
• Supervised teachers and supported effective academic program operations.
• Served as a liaison between the school and external stakeholders.
• Assisted with administrative coordination and communication across school programs.

BOOKROOM COORDINATOR at Spanish Town High School (2012-01 – 2016-07)

• Prepared administrative and operational reports.
• Managed inventory and maintained records for schoolbook procurement and rental programs.
• Coordinated the collection and distribution of textbooks and educational materials.
• Maintained organized records to support efficient bookroom operations.

COLLEGE DIRECTOR — PART-TIME at Caribbean Aerospace College (2011-09 – 2012-11)

• Oversaw the daily operations and administrative activities of the college.
• Administered course applications, student enrollment, and related documentation.
• Coordinated planning and allocation of institutional resources.
• Served as a liaison with government agencies on behalf of the college.
• Supported the effective administration of academic and operational programs.

MASTER OF BUSINESS ADMINISTRATION (MBA) – University of New Orleans (2008-07 – 2009-12)

BACHELOR'S DEGREE IN BUSINESS in Business – University of the West Indies (2003-09 – 2006-07)

DIPLOMA IN EDUCATION in General Science / Physical Education – Shortwood Teachers' College (1998-09 – 2001-05)

ASSOCIATE'S DEGREE IN BUSINESS in Business – Portmore Community College (1993-09 – 1997-05)