Daishia Murray, MBA, PMP

MBA-educated and PMP-certified supply chain and resource management professional with 3+ years of experience in workforce planning, utilization analysis, and operational reporting across consulting and transportation industries. Advanced user of Excel, Power BI, and ERP systems to drive data-informed decisions, optimize resource allocation, and improve business processes. Proven track record of enhancing operational efficiency, supporting cross-functional teams, and delivering measurable business results in fast-paced environments.

Senior Associate, Resource Management - RSM - Chicago, IL

(2024-07)

• Generate and analyze scheduling, utilization, and forecasting reports to inform staffing decisions and enhance operational efficiency.
• Identify trends to proactively balance workloads, increase utilization, and monitor productivity and resource availability.
• Administer onboarding programs for new hires and facilitate the effective use of scheduling systems.
• Maintain proactive communication with internal clients, ensuring responsiveness and adapting to their needs while implementing best practices in scheduling.

Associate, Resource Management - KPMG - Chicago, IL

(2022-03 - 2024-03)

• Utilize Resource Management (RM) systems and tools to efficiently generate analysis and reporting of key Resource Management data
• Assist to ensure scheduling policies and procedures are followed and proactively work with the RM team to identify scheduling conflicts and trends
• Coordinate with resource management colleagues and functional leaders to develop and implement onboarding and staffing services
• Participate in practice-wide strategic initiatives and projects in support of resource management strategy, which will include the assignment of resources to projects based on standard protocols

Capacity Procurement Representative - J.B Hunt - Chicago, IL

(2021-08 - 2022-03)

• Negotiated with carrier's purchase rates to meet revenue and profit margin goals, ensuring a 30% of maximum probability on a daily, weekly, monthly, and quarterly basis
• Managed freight in transit by obtaining discrete information from carriers by following protocol and monitoring each freight movement --- stimulating on-time delivery by 5%
• Researched, contacted, and developed carrier relationships to leverage a portfolio carrier network and strategic carrier profiles, introducing a 20% increase in a new capacity of customer sales opportunities

Intermodal Dispatcher - Kiswani Trucking - South Holland, IL

(2020-04 - 2021-05)

• Interacted across departments and with federal and international customs groups
• Communicate with customers, railroads, and trucking companies to schedule pick-up and deliveries of containers. Track the movement of containers to ensure on-time pick-up and delivery
• Resolve any service issues by clarifying the customer's requirements, determining the cause of the problem, choosing and communicating the best solution to resolve the problem, and following up to ensure the resolution

Dispatcher - Menzies Aviation - Schiller Park, IL

(2018-11 - 2020-03)

• Communicated flight releases and fuel load information to appropriate operations such as American Airlines, Envoy, and Jet Blue
• Coordinated with the billing department to ensure services were rendered accurately and compiled information regarding each flight, decreasing the number of delays by 45%
• Submitted final bill preparations for airline operations and made accommodations when flight delays occurred, improving arrangements by 10%

Procurement Intern - HCL America - Lisle, IL

(2021-05 - 2021-08)

• Managed multiple detailed Request for Proposals summaries and assist the firm with other business-related activities to assimilate RTP responses
• Assisted manager on business development to increase company revenue through observing spend data analysis, process analysis, configuration, and reviewing ways to optimize profit, improving the quality of analysis by 30%
• Implemented and developed marketing research studies to increase sales and revenue by 25% quarterly

Supply Chain Systems & Process Intern - Elkay - Downers Grove, IL

(2021-01 - 2021-05)

• Documented and identified key business processes, including business development procedures, client onboarding, and project delivery to analyze opportunities for improvement
• Enhanced the Supplier's Relationship Management (SRM) system and build up the supplier database in Oracle Cloud, improving its' system by 15%
• Assisted the system and process lead in the transformation of Global Procurement's end-to-end business processes to ensure alignment with Elkay's overall Global Supply Chain value stream, initiating a 40% increase in Elkay's end-to-end value stream

Master of Business Administration - Business Administration - Governors State University (2024-05) University Park, IL

Bachelor of Business Administration and Management - Business Administration and Management - Governors State University (2021-08) University Park, IL