Fractional COO
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I founded DCG Advantage because I’m interested in two questions: What helps a business perform at its best? And what helps the people inside it grow into the leaders it needs?
A business can have a strong team, established processes, and a successful track record and still have room to improve. The next opportunity might be in profitability, the client experience, how decisions are made, or how leaders develop their teams.
The partners I work with want to understand their whole operation: where it stands, where they want to take it, and what is affecting the results in between. By helping build and implement the right strategy, systems, and training alongside the people who will use them, your business can reach new heights at a faster rate.
Developing leaders is a central part of why I do this. I want leaders to have the clarity and judgment to make decisions, take ownership, and help others grow.
That’s what Scale with Structure means to me: building a stronger business and a stronger team, so the owner has more room to lead what comes next.
I have more than 10 years of experience improving operations across healthcare, dental, aesthetics, real estate, retail, and service businesses. I have built KPI dashboards, financial reporting systems, SOPs, hiring and onboarding programs, leadership training, and workflows for multi-site and remote teams.
My work spans revenue and collections, provider productivity, patient and client experience, retention, marketing, and business development. In one organization, I helped scale revenue from $100K to more than $1.1M; in another performance initiative, collections improved from 65% to 92%. I bring that experience to DCG Advantage by working directly with owners to identify what is limiting performance and build the systems and leadership capacity needed for sustainable growth.