Dakota Pea

Motivated and detail-oriented certified phlebotomy graduate with hands-on clinical training. Seeking an entry-level phlebotomist position where I can provide compassionate patient care, perform accurate specimen collection, and contribute to a positive healthcare team while continuing to grow professionally.

Licensed Cosmetologist - Salon Owner/operator at The Ritz Hair Salon (2025-10 – Present)

Functioning as sole proprietor, managing 100% of daily business operations, facility upkeep, and administrative tasks.

• Maintaining strict facility compliance, executing rigorous sanitation protocols that exceeded state health and safety standards.
• Cultivating and retained an independent client portfolio, managing all scheduling, communication, and relationship retention.
• Developing and executed digital branding, creating social media content and marketing campaigns to maintain a consistent pipeline of new clients.

Laboratory Technician at Hospitality ER (2019-09 – 2025-10)

• Preformed venipuncture draws upon request of doctors and nursing staff.
• Manage and ensure proper handling of specimens and ensure timely results.
• Time manages to ensure all tasks are completed in a timely fashion.
• Ensure proper documentation of all laboratory result using LIS System.

Call Center Sales Associate at Concentrix (2018-03 – 2019-07)

• Obtains member information by answering telephone calls.
• Interviewing members and verifying information according to company guidelines. Determining members eligibility by comparing members information to the standard requirements.
• Using my customer service characteristics to be able to professionally control the calls that come into me.
• Further, using my computer skills to properly help the members with whatever obstacles that may come up.

Certified Phlebotomy Tech in Phlebotomy – Academy of Allied Health (2026-05 – 2026-06)

Cosmetology – Mane Concepts of Cosmetology (2020-12 – 2021-08)

Associate of Applied Science in Process Operations Technology – Texas State Technical College - Marshall, TX (2016-08 – 2018-05)