Daniel Jean Baptiste

Dedicated professional with a Master of Arts in Theology and Counseling, offering extensive experience in spiritual care and behavioral health support. Proven ability to provide compassionate counseling, de-escalate crisis situations, and manage daily activities for individuals with diverse needs. Possesses strong skills in record keeping, coordination, and communication, preparing to offer spiritual guidance and support to incarcerated individuals and staff at the Department of Correction, fostering a safe and respectful environment.

Mental Health Therapy Aide (MHTA) - Kingsboro Psychiatric Center / OMH - Brooklyn, NY

(2022-04)

• Supported psychiatric treatment plans through diligent observation of patient behavior.
• Reported critical changes in patient condition to clinical staff.
• Assisted in the implementation of therapeutic interventions.
• Helped maintain a safe behavioral health environment by adhering to patient safety standards, including controlling ligature risks and ensuring environmental safety.

Behavioral Health Associate (BHA) - Metropolitan Hospital - New York, NY

(2022-10 - 2024-03)

• Prevented and managed crisis situations through de-escalation interventions with behavior health patients.
• Identified triggers for agitation or aggression.
• Communicated observations to RNs and the interdisciplinary treatment team.
• Assisted in the application and removal of restraints and the implementation of seclusion, when deemed necessary by appropriate personnel, ensuring the physical and emotional health and safety of the patient according to training received at the BHA Academy for NYC Health + Hospitals.
• Escorted patients to required locations, both within and outside the healthcare setting.
• Inspected and categorized patients' belongings at the time of admission, ensuring property was safely maintained and returned upon transfer or discharge; notified appropriate personnel of any illegal items for proper handling.
• Effectively applied ICARE values: Integrity, Compassion, Accountability, Respect, and Excellence.

Front Desk Receptionist - Kings Adult Care Center - Brooklyn, NY

(2022-01 - 2022-04)

• Managed appointment scheduling for patients.
• Arranged courier services for timely document delivery.
• Handled multi-line telephone system efficiently.
• Sorted and distributed incoming mail.
• Prepared daily census reports.
• Greeted residents with professionalism and warmth.

Coordinator of Environmental Services - Kings Adult Care Center - Brooklyn, NY

(2021-02 - 2022-01)

• Supervised Environmental Aides by coordinating daily assignments and dispatching staff to designated areas.
• Monitored workflow to ensure departmental and service needs were met.
• Supported efficient department operations through proactive management.
• Coordinated staff activities on a regular basis to optimize team performance.
• Participated in the review, management, and evaluation of staff performance, collaborating with the Administrator on observations and incidents.
• Supported operational scheduling to ensure seamless service delivery.

Activities Therapist - Private Duty - Brooklyn, NY

(2014-07 - 2021-02)

• Provided in-home compassionate care and support to a father with physical disabilities and traumatic brain injury, and his adolescent son managing schizophrenia and obesity.
• Assisted patients with daily living activities and monitored vital signs, contributing to improved well-being.
• Escorted both patients to their medical appointments.
• Administered medications and documented progress, ensuring accurate and up-to-date information for treatment planning.

Master of Arts - Theology and Counseling - Open Eye Mission and Theological Training Center (2016-09 - 2018-09)

Bachelor of Arts - Theology and Psychology - Christian University of North of Haiti (1988-01 - 1993-05)