Daniel Urbina

District Management at Verizon (2024-03 – Present)

District management role driving sales growth across Central Illinois region with oversight of multiple retail locations and team leadership.

• Responsible for driving sales growth across the Central Illinois region.
• Oversee operations and performance of five retail locations
• Managing a team of 30+ employees.
• Lead district-wide tracking and analysis of key performance indicators (KPIs).
• Provide sales training and leadership development for managers across all locations.

Senior Management in Store Sales at Lowes (2023-08 – 2024-03)

Senior management role overseeing entire store operations and driving sales growth across multiple channels.

• In charge of entire store operations of over 80 associates.
• Achieved Sales quotas for Specialty Sales.
• Grew Credit, Leads and Installs by an additional 20% quarter to date.
• Hired and trained Successful Sales Specialists.
• Created a Sales Culture within the entire store.

Remote Manager at Verizon Wireless (2022-03 – 2023-07)

Remote management position providing leadership to customer service and sales departments with focus on product growth initiatives.

• Initiated growth of our Verizon Home internet plans and devices.
• Implemented initiatives for proficient development of employees.
• Provided Leadership for both Customer Service Department as well as Sales Department.

Senior Sales/SMB Consultant at Verizon Wireless (2019-07 – 2023-08)

Senior sales consultant role focused on customer solutions and small business consultation with exceptional sales performance.

• Found solutions to all customer issues.
• Broke the stores commission record in the first Month.
• I discovered my love for numbers and communication.

Bachelor of Arts in Spanish – Butler University (2020-05)

– Blackhawk College