TO-GO SPECIALIST & DISHWASHER (DMO) at Olive Garden (2024-06 – Present)
- Provide fast-paced, high-quality customer service for takeout and curbside orders
- Accurately package food and ensure order completeness, presentation, and quality
- Communicate effectively with the kitchen and front-of-house team to meet customer expectations
- Handle phone and online orders using the POS system while managing multiple tasks under pressure
- Maintain cleanliness and organization of the To-Go area to uphold health and safety standards
- Clean dishes, utensils, and pans by hand and in a dishwasher
- Keep the kitchen clean, set up dish stations, mop and sweep floors, and clean out the trash
- Organizing and putting away dishes and cookware in their designated places
- Assist other staff members
- Comply with food safety regulations
GENERAL MANAGER at Charms Club (2022-06 – 2024-06)
- Sales, meeting sales goals, sales reports, handling cash, direct customer service, inventory management, cleaning the kiosk, opening and closing the kiosk, kiosk presentation, training new employees, and creating employee schedules
SECURITY at CSC - Contemporary Services Corporation (2023-03 – 2023-03)
- Monitoring and controlling entry points to ensure that only authorized individuals enter the event
- Checking tickets, IDs, and credentials
- Patrolling, performing bag checks, and security screenings to prevent prohibited items from being brought into the event with the use of metal detectors
SALES ASSOCIATE at Hot Topic (2022-11 – 2023-01)
Seasonal position.
- Direct customer service, sales, inventory management, working at the cash register, organizing displays, and working at the store-owned kiosk
SALES ASSOCIATE at Toys Outlet (2019-03 – 2019-05)
- Inventory management, sales, direct customer service, cleaning the store, working at the cash register, training new employees, opening and closing the store, and answering the phone