Dispatcher - WACHTER
(2025-07 - 2026-05)
- Confidently be able to call technicians and dispatch them on jobs
- Dispatch service tickets to available technicians nationwide
- Provide any necessary documentation for service tickets
- Assist the project manager with daily operational tasks
- Provide administrative and logistical project support
- Manage deliverables for completed jobs
Collections Specialist I - UBER FREIGHT LLC
(2023-05 - 2025-02)
- Reviewed and analyzed delinquent accounts
- Collaborated with the Billing Team to investigate reasons for non-payment
- Efficiently maintained accurate records and detailed collection activities
- Reached out to clients to determine the best way to resolve the overdue accounts
- Strived to hold positive relationships with clients
Cashier / Expeditor - CHARTWELLS
(2019-11 - 2023-05)
- Warmly greeted guests upon arrival
- Assisted guests with placing orders
- Communicated order specifics to kitchen staff
- Processed credit card and student card payments
- Prepared refreshments and side orders, as well as primed full order for pick up
- Organized and prepared dinner in preparation for subsequent shifts
Telephone Service Representative - ETON MARKETING
(2018-04 - 2019-05)
- Placed calls and received and processed inbound calls assisting in campaigns during busy political seasons
- Accurately recorded and documented data
- Renewed and sold magazine subscriptions
Sales Representative - MASCOT MEDIA
(2017-11 - 2018-04)
- Processed orders for posters, magnets, and schedule cards for different businesses
- Scheduled goods for delivery
- Placed outbound calls to various businesses
Call Center Representative - WALMART STORES, INC.
(2017-07 - 2017-09)
- Handled heavy inbound calls
- Assisted customers in filing complaints about their local stores
- Documented communications regarding all received concerns and complaints
Hershey Company Receptionist - STAFFMARK STAFFING AGENCY
(2016-06 - 2016-08)
- Processed incoming phone calls
- Managed office's post and parcel deliveries
Data Entry - SHOPPER EVENTS
(2016-05 - 2016-06)
- Assisted with company data, i.e. graphs bars, pie charts and pivot tables
- Showcased all information in a more detailed perspective
- Worked closely with top-level management to meet deadlines
Photo Auditor - ACOSTA SALES AND MARKETING
(2015-08 - 2016-02)
- Worked with Excel and PowerPoint to audit photos
- Submitted photos to management for final approval
- Used multiple applications to understand the field objectives in gaming
