Certified Medical Assistant, Orthopedics - The Children's Hospital of Philadelphia - Philadelphia, PA
(2026-03 - 2026-07)
Travel position
- Greet patients using patient centered care
- Arrange for imaging and casting orders
- Perform other administrative duties as directed
- Collect medical histories
- Update the patient's EMR (Medications/allergies)
- Scribe for the provider during the visit
- Help discharge the patient at the end of the clinic (printing out the AVS, patient education materials, school notes at the direction of the provider)
- Chart prep for the next weeks' clinics
- Manage patient calls/messages
Medical Assistant, Surgery - Pediatric Specialists of Virginia - Fairfax Station, VA
(2025-10 - 2026-03)
Travel position.
Patient Intake: Prepare patients for examinations, record medical histories, and take vital signs (e.g., blood pressure, height, weight).
Procedure Assistance: Assist physicians and nurses with physical exams, treatments, and procedures.
Lab Work: Collect, label, and process biological specimens, including performing phlebotomy, as well as basic in-house testing.
Patient Education: Relay basic care instructions to patients and their families as directed by the provider. Administrative & Clerical Duties: Office Flow: Organize patient flow, schedule/confirm appointments, and ensure physicians have the necessary medical records.
Health Records: Manage electronic medical record (EMR) systems, request lab and x-ray reports, and update insurance information.
Correspondence: Answer patient inquiries, direct phone calls, and assist families with required forms or referrals. Environmental & Safety Controls: Room Sanitization: Clean and sterilize exam and procedure rooms between patients.
Certified Medical Assistant, Orthopaedic Surgery - Johns Hopkins University - Columbia, MD
(2022-12 - 2026-03)
Staff position
- Interview patients and compiles patient medical histories to assist in determination of health status
- Perform physical examinations of patients, noting normal and abnormal findings
- Obtain specimens from patients and runs routine laboratory tests and procedures, performs diagnostic tests, orders non-routine laboratory tests or procedures as required
- Analyze and evaluates patient history, physical examination findings and laboratory values, and makes preliminary diagnostic assessments for review by physician
- Develop care/treatment plan for patient according to established protocols and procedures; confers and consults with supervisory physician and other professionals before implementing treatment
- Perform procedures as required such as starting I.V. lines, applying plaster casts, traction and splints, assisting in placement of tubes, and suturing cuts and wounds
- Prepare patient for surgery by shaving, scrubbing and draping surgical field following sterile techniques
- Insert monitoring equipment such as urinary catheters and temperature probes
- Assist physicians during surgical procedures
- Write post-operative orders which include laboratory tests, medications, and care plans according to established procedure and protocol, for review by physician
- May attend medical rounds with physician or members of medical staff to monitor patient progress, and provide information to staff on patient's care plan, condition and progress of patient
- Provide education and guidance to patients and family members in maintaining good health, disease prevention and home care under supervision of a physician
- Attends regularly scheduled continuing education programs to ensure current knowledge of procedures and health care plans and protocols
- Attend outpatient clinics and assists with patient management
- Facilitate communication between own team and other consulting medical services
- Requests consultations with other departments, as necessary
Patient Service Representative, Outpatient - Johns Hopkins Hospital - Baltimore, MD
(2021-03 - 2022-12)
Staff position
- Screens patient calls
- Completed intakes, measuring vital signs and documenting symptoms
- Educated patients on prescribed medications, treatments and procedures
- Coordinated patient appointments and follow-ups
- Ensured patient data confidentiality and compliance with HIPAA
- Conducted phone triage to determine urgency of patient concerns or symptoms
- Registers patients for clinical appointments using Epic electronic medical record system
- Answers phones and provides routine information to callers
- Scans external medical records into Epic and patient's charts
- Collects time of service payments, issues receipts, and prepares end of day reconciliation
- Discusses patient charges, if appropriate, with patients and/or patients' families
- Refers patient to appropriate office if financial counseling is necessary
- Assists with back-office duties as needed to ensure consistent patient flow
- Schedules patients for laboratory tests, medical examinations, and procedures
- Resolves any schedule conflicts
- Verifies and enters pre-registration and insurance information in Epic
- Obtains and/or verifies patient's demographic data by phone or in person
- Responds to requests for completion of various medical forms for patients (MVA forms, disability forms, worker's compensation forms, etc.)
- Gathered billing information and comprehensive medical history
- Prepared detailed admission and discharge documentation
- Explained hospital/outpatient policies and procedures to patient
Office Manager/Payroll & HR Coordinator, Fertility - The Cade Foundation - Baltimore, MD
(2020-12 - 2021-03)
Staff position
- Organized fundraising events to support foundation's mission
- Managed payroll and maintained comprehensive employee documentation
- Developed spreadsheets for efficient record-keeping and reporting
- Provided training and mentorship to administrative staff for skill development
- Oversaw office inventory and placed timely supply orders
- Implemented HR policies and ensured compliance
- Managed employee benefits and resolved related issues
